Admin & Order Management Specialist

EcoWater Systems LLC; Milano; In loco; EUR 31.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Two days of remote work per week

Descrizione del lavoro

EcoWater Systems Italia S.R.L. is seeking an Administrative & Order Management Specialist in Milan to oversee the end-to-end order-to-cash process and support both customers and the sales team.

The role requires accurate invoicing, strong communication, and adherence to internal processes. You will work in a hybrid setting with two remote days per week, start ASAP, and be part of a small team reporting to the Country Leader Italy.

Competenze

• Invoicing and basic accounting knowledge are required to ensure accurate customer invoicing.
• Excellent communication skills and the ability to work with multiple stakeholders are essential.
• English language proficiency is mandatory for daily contacts with the Polish plant.

Mansioni

• Manage the full order-to-cash process from order entry to invoicing and credit notes.
• Provide administrative support to customers and the sales team, including order follow-up and issue resolution.
• Ensure consistency, accuracy and compliance in administrative processes; propose improvements to order management and logistics flows.
• Prepare regular reports on sales, orders and back-orders; assist finance with outstanding payments and data accuracy.

Conoscenze

Order management

Invoicing

Communication skills

English (mandatory)

Teamwork

Strumenti

ERP system

Descrizione del lavoro

## Admin & Order Management SpecialistApplylocations: Milano, ITtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR0000044412Ecowater Systems Italia S.R.LAs a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.**About EcoWater Systems**EcoWater Systems is a global leader in water treatment solutions, specializing in water softeners for domestic use. We offer a range of products including drinking water filtration systems for both private individuals and the tertiary sector. As part of MARMON WATER, a Berkshire Hathaway company, we are committed to providing clean, healthy water for generations to come.EcoWater is present through different distribution channels and different brands.**Your mission**As Administrative & Order Management Specialist, you play a central role in ensuring the smooth and reliable execution of our order-to-cash process in Italy. You act as the key link between customers, sales, logistics and finance — ensuring efficient order management, high-quality service, and accurate administrative follow-up.This is a hands-on, end-to-end role with a strong impact on customer satisfaction, sales efficiency and operational reliability.You will be part of a small team of six employees, reporting directly to the Country Leader Italy.**Key responsibilities:****Order Management & Sales Administration*** Manage the full order-to-cash process from order entry to invoicing* Ensure accurate processing of orders, invoices, and credit notes* Validate price conditions and commercial agreements* Monitor order status, deliveries and back-orders* Ensure timely and correct customer confirmations**Customer & Sales Support*** Act as first point of contact for customers on administrative topics* Provide proactive updates on order and delivery status* Support the sales team with order follow-up and issue resolution* Build strong relationships with customers through reliable and professional communication**Process Reliability & Continuous Improvement*** Ensure consistency, accuracy and compliance in administrative processes* Identify opportunities to simplify and improve order management and logistics flows* Support the optimization of tools and ways of working (ex. transition to new ERP tool)* Contribute to maintaining data quality and reporting reliability**Reporting & Financial Follow-up*** Prepare regular reports on sales, orders and back-orders* Monitor outstanding payments in collaboration with finance* Support accounting with accurate and timely data* Ensure proper administrative follow-up of customer accounts**Your ideal profile to join our Team?**You have proven experience in a similar role. Solid understanding of invoicing and basic accounting principles is required to ensure accurate and flawless customer invoicing. You are rigorous, organized, reliable and dynamic to meet priorities and handle multiple tasks simultaneously.You show initiative to move projects forward, have excellent communication skills, and enjoy working in team. Mastery of the subtleties of effective communication will be essential to your success: listening, asking relevant questions, rephrasing, being diplomatic with a variety of people...Finally, a good command of spoken and written English is **mandatory.** (daily contacts with colleagues in the Polish plant)Your interpersonal skills, good humor and dynamism will be the keys to joining our great team. Commitment, integrity and focus are the values that should unite us. So together, let's innovate and share a great adventure.**Additional information:*** Location: Milan – Viale Famagosta* Start date: ASAP* Employment type: permanent & full time* Compensation & benefits: Salary according to profile in range €31K - €33K Annual + meal vouchers + two days of remote work per week**Application Process:** Please send your CV and a motivation letter (**in English**) to us as soon as possible. We look forward to hearing from you!