Account Manager (f/m/d)

Tech Sales Jobs; Lombardia; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Flexi-Week

Flexi-Office

Work Expense Contribution & Remote 1st

Supplementary Healthcare

Meal Vouchers

Language Courses

Job summary

Awin in Milan is seeking a proactive B2B Sales & Client Services professional to support small/medium clients, optimise affiliate programmes, and manage meetings with publishers and stakeholders. You will help grow client portfolios through basic strategy and cross-functional collaboration in a hybrid setup.

Ideal candidates have 1–2 years in digital advertising or e-commerce, strong Excel/PowerPoint skills, and fluency in Italian and English; flexibility to learn and adapt is essential.

Qualifications

• Previous experience in performance marketing is a plus.
• 1/2-years previous experience in digital advertising or e-commerce
• Proactive approach to task and challenges
• Open-mindedness and willingness to change and learn
• Self-reliance being able to face existing challenges on his/her own and addressing need for help accordingly
• Willingness to learn and acquire new skills
• Well-founded skills in Excel/PPT
• Fluent Italian and English

Responsibilities

• Providing basic client service for medium sized clients
• Identifying potential growth clients and focusing on their development in line with the Team Leader and the HoAS
• Conducting business review meetings with the clients
• Respecting timelines and targets as well as qualitative standards
• Accurate documentation of meetings, presentations, reporting, templates etc.
• Supporting programme implementations
• Conducting reporting to the Team Leader and to the client
• Supporting on additional tasks and projects like marketing initiatives, developing internal projects etc.
• Knowledge sharing

Skills

Digital advertising

E-commerce

Excel

PowerPoint

Italian language

English language

Proactive

Self-reliance

Tools

Excel

PowerPoint

Job description

Location: Milano, Milan, Italy

Department: B2B Sales & Client Services

Purpose of position

The role is primarily involved with our small/medium sized clients and you will support the consultation or soft management of a number of these affiliate programmes. You will act as a point of contact for your clients by providing basic strategy and optimisation techniques, supporting with technical and financial issues, instilling good basic Account Management practices, conducting meetings when necessary, liaising and communicating with publishers and other key stakeholders and ultimately supporting the growth of your clients.

Key Tasks

• Providing basic client service for medium sized clients
• Identifying potential growth clients and focusing on their development in line with the Team Leader and the HoAS
• Conducting business review meetings with the clients
• Respecting timelines and targets as well as qualitative standards
• Accurate documentation of meetings, presentations, reporting, templates etc.
• Supporting programme implementations
• Conducting reporting to the Team Leader and to the client
• Supporting on additional tasks and projects like marketing initiatives, developing internal projects etc.
• Knowledge sharing

Skills & Expertise

• Previous experience in performance marketing is a plus.
• 1/2-years previous experience in digital advertising or e-commerce
• Proactive approach to task and challenges
• Open-mindedness and willingness to change and learn
• Self-reliance being able to face existing challenges on his/her own and addressing need for help accordingly
• Willingness to learn and acquire new skills
• Well-founded skills in Excel/PPT
• Fluent Italian and English

Our Offer

• Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
• Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.
• Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.
• Supplementary Healthcare: Coverage for a range of medical services, including specialist consultations.
• Meal Vouchers: Daily support for your lunch expenses.
• Language Courses: Access flexible language learning options to support your growth in an international environment.

In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual 'Life @ Awin' hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why