Account Executive

Hercle; Turbigo; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Hercle in Turbigo is seeking an account executive to support the management of B2B client portfolios. You will be responsible for maintaining strong relationships, monitoring account health, and collaborating with cross-functional teams. The ideal candidate will have up to 2–3 years in a commercial role and a genuine interest in fintech.

This position offers a full-time, permanent contract, with opportunities for growth within the dynamic fintech sector.

Competenze

• Up to 2–3 years of experience in account management, client success, or sales support.
• Genuine interest in fintech, digital assets, or financial services.
• Fluent in English; proficiency in other European languages is a plus.

Mansioni

• Assist in managing a portfolio of B2B accounts and day‑to‑day client requests.
• Track account health and usage metrics, flagging issues proactively.
• Work cross‑functionally with Operations, Compliance, and Product.

Conoscenze

Organizational skills

Clear communication

Proactive attitude

Client relationship management

Data analysis

Strumenti

CRM tools

AI automation tools

Descrizione del lavoro

About The Company

Hercle is a fast‑growing fintech building institutional‑grade infrastructure that bridges fiat, stablecoins, and digital assets, enabling cross‑border transactions at scale and in real time. Serving over 200 clients globally, Hercle provides banks, brokers, payment service providers, and fintechs with seamless solutions for cross‑border payments, trading, and treasury management.

Working at Hercle

We’re a lean, ambitious team where everyone gets real responsibility from day one, with the freedom to move fast and the support to grow. You'll work at the intersection of global finance and digital assets, solving complex problems for some of the world’s largest financial institutions. Hercle is a flat, collaborative environment where ideas matter more than titles. People here are self‑starters who take initiative and help each other succeed. If you’re curious, driven, and excited to shape how money moves globally, we’d love to meet you.

About The Role

We're looking for an account executive to join our team and grow into a core commercial role. You'll support the management of our B2B client portfolio, working closely with senior team members to build relationships, coordinate deliverables, and ensure clients are getting real value from Hercle's solutions. This is a full‑time, permanent role from day one. We’re not looking for someone to shadow; we’re looking for someone ready to take ownership and learn fast. Up to 2–3 years of experience in a commercial or client‑facing role is the right fit.

Key Responsibilities

• Client Support: Assist in managing a portfolio of B2B accounts, handling day‑to‑day client requests and maintaining strong working relationships.
• Account Monitoring: Track account health and usage metrics, flagging issues proactively and escalating where needed.
• Internal Coordination: Work cross‑functionally with Operations, Compliance, and Product to resolve client queries and deliver on commitments.
• Commercial Awareness: Identify opportunities to grow existing accounts and contribute to upsell conversations alongside senior team members.
• Reporting: Help maintain accurate CRM records and contribute to regular account performance reporting.

Requirements

• Up to 2–3 years of experience in account management, client success, sales support, or a related commercial role
• Genuine interest in fintech, digital assets, or financial services
• Strong organisational skills: you can manage multiple clients and requests without dropping the ball
• Clear communicator, both written and verbal, comfortable engaging with professional B2B clients
• Proactive attitude: you spot problems before they become issues and take initiative
• Comfortable working with data and CRM tools and AI automation tools
• Fluent in English; proficiency in one or more European languages is a plus

Nice to Have

• First exposure to B2B environments, even through internships or short experiences
• Familiarity with payments, crypto, or regulated financial services
• Experience in a startup or fast‑moving team
• Comfortable with AI automation tools

Why Joining Hercle?

Most junior roles come with a ceiling. This one doesn’t. You'll work directly alongside experienced professionals in a company that’s growing fast, with real clients and real stakes from day one. You'll have the space to grow into a senior role, contribute to how the commercial team is built, and work on problems that actually matter in global finance. If you’re ambitious and ready to put in the work, we’ll invest in you.

By submitting this application, I confirm that all the information given in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not willfully suppressed any material fact. I confirm I have disclosed, if applicable, any previous employment with Hercle. I accept that if any of the information given in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Hercle may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Hercle’s Candidate Privacy Notice.