Account Director

Celebrity Cruises; Latina; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading global cruise line is seeking an experienced Account Director in Latina, Italy. In this senior role, you will manage a significant client partnership, ensuring operational excellence and strategic growth. Responsibilities include leading a team, building relationships, and driving innovative marketing solutions. The ideal candidate will have over 10 years of experience in marketing or client services and excel in leadership and relationship management. This position offers a dynamic and impactful role within a diverse team.

Competenze

• 10+ years’ experience in agency, marketing, or client services roles.
• Proven success leading complex client relationships in fast-paced environments.
• Excellent leadership, coaching, and team development skills.

Mansioni

• Own and develop the client relationship, aligning activity with commercial and marketing priorities.
• Lead, inspire, and mentor the in-market team to deliver operational excellence and innovation.
• Drive strategic growth by identifying opportunities to move higher up the marketing value chain.

Conoscenze

Leadership

Problem-solving

Client relationship management

Strategic thinking

Marketing knowledge

Team development

Descrizione del lavoro

As an Account Director, you’ll be the senior in‑market lead responsible for managing and developing one of adm Indicia’s largest global client partnerships. You’ll drive operational excellence, strengthen relationships, and identify opportunities to unlock future value. Reporting to the Regional Client Partner, you’ll lead a team of 3–5 and serve as the key link between the client and adm Indicia, ensuring all local activities align with both immediate business needs and long‑term strategic goals.

This is a dual‑focused leadership role — balancing delivery excellence with strategic growth. You’ll collaborate closely with marketing, brand, shopper, and procurement teams to deliver insight‑led, innovative solutions that elevate performance and drive ROI.

Key Responsibilities

• Own and develop the client relationship, aligning activity with commercial and marketing priorities.
• Lead, inspire, and mentor the in‑market team to deliver operational excellence and innovation.
• Drive strategic growth by identifying opportunities to move higher up the marketing value chain.
• Build trusted relationships with client stakeholders across marketing, shopper, brand, and procurement.
• Partner with strategy, performance, and production teams to deliver integrated, seamless solutions.
• Ensure delivery meets all contractual KPIs, SLAs, and quality standards.
• Act as the in‑market voice within the regional structure, communicating local needs and opportunities.
• Champion continuous improvement through process, creative, and operational innovation.

Skills and Experience

• 10+ years’ experience in agency, marketing, or client services roles.
• Proven success leading complex client relationships in fast‑paced environments.
• Excellent leadership, coaching, and team development skills.
• Deep understanding of shopper strategy, retail, and brand activation.
• Strong analytical and problem‑solving skills with a balance of strategic and tactical thinking.
• Confident engaging senior stakeholders across marketing, procurement, and commercial functions.
• Experience leading cross‑functional teams to deliver measurable business outcomes.
• Comfortable working in a matrixed, multi‑market environment.

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.