Zuora Architect

EPAM Systems; India; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

EPAM Systems seeks an experienced Zuora Architect to design, implement, and optimize Zuora billing solutions while collaborating with cross-functional stakeholders to drive business success.

You will gather requirements, design workflows, manage a small team, and deliver deployments with minimal handholding. Strong knowledge of Zuora, APIs, and billing templates is essential, with experience across integrations and finance processes.

Qualifications

• 10-15 years of IT experience with implementation and improvement of billing platforms.
• Strong understanding of Zuora platform, Admin, objects, and APIs.
• Expertise in Zuora invoice templates, payments, bill runs, and templates.
• Knowledge of catalog, charge models, and subscription lifecycle management.
• Experience with Zuora Order line-items and invoice line items.
• Proficiency in reconciliations and month-end processes; multi-object mass operations.
• Familiarity with developer tools and Postman; integration with ecommerce and tax systems.

Responsibilities

• Design, implement, and optimize Zuora billing solutions with stakeholders.
• Gather requirements, design solutions, and estimate efforts with customers.
• Collaborate with Finance, Business Ops, and Analysts to understand requirements.
• Design and enhance billing workflows to meet business needs.
• Manage a small team and coordinate deliverables with stakeholders.
• Deliver development, testing, and deployment with minimal handholding.
• Troubleshoot production issues in Zuora integrations and data flows.
• Implement performance improvements for Zuora-based systems.
• Support DevOps in automating Zuora deployments and production changes.
• Create and maintain technical documentation and test plans.
• Conduct code reviews and mentor junior developers.
• Train end-users and stakeholders on Zuora features and best practices.
• Participate in regular stakeholder meetings to discuss progress and solutions.

Skills

Zuora platform

Zuora Admin

APIs

Billing workflows

Stakeholder communication

Team leadership

DevOps collaboration

Documentation

Tools

Postman

Zuora APIs

Salesforce

Payment gateways

Job description

We are seeking an experienced Zuora Architect to design, implement, and optimize Zuora billing solutions while collaborating with cross-functional stakeholders to drive business success.

Responsibilities

• Work closely with the customer to gather requirements, design solutions, and estimate efforts.
• Collaborate with Business Operations, Finance, and Business Analysts to gather and understand business requirements.
• Design and enhance workflows to meet business needs.
• Manage a small team and coordinate deliverables while communicating effectively with all stakeholders.
• Deliver system development, testing, and deployment with minimum handholding.
• Troubleshoot and resolve production issues and configurations related to Zuora integrations and data flows in a timely manner.
• Implement performance improvements to ensure optimal system performance.
• Support the DevOps team in automating Zuora deployments and ensure successful changes to production.
• Develop and maintain technical documentation related to Zuora implementations, design specifications, test plans, and user guides.
• Conduct code reviews and provide technical guidance to junior developers.
• Provide support and training to end-users and stakeholders on Zuora functionalities and best practices.
• Participate in regular meetings with stakeholders to discuss project progress, issues, and solutions.

Requirements

• 10-15 years of experience in IT, with a track record in implementing, maintaining, and improving platforms in Billing.
• Understanding of the Zuora platform, Zuora Admin, Zuora objects, and APIs.
• Expertise in Zuora Invoice template creation and updating, including Payments, Bill runs, billing document posting, Invoice, CM & HTML templates.
• Knowledge of Product Catalog, Charge Models, and Subscription lifecycle management, including create, update, renew, and cancel processes.
• Experience with Zuora Order line-item feature, including creating Order line-items and Invoice order line items.
• Skills in reconciliations and troubleshooting for month-end processes, along with mass create/update/delete operations at/for multiple objects.
• Proficiency in developer tools and Postman tools.
• Experience integrating with ecommerce, payment gateways, data analytics platforms, and tax systems, including Salesforce, Zuora APIs, and Payment Gateways.
• Familiarity with Zuora Workflow to automate new workflows and enhance existing ones.
• In-depth knowledge of Admin features and setups, including Roles, Permissions, and Billing templates.
• Ability to support day-to-day queries and analysis from business, finance, dev, QA, and other stakeholders.
• Understanding of Zuora product updates, industry trends, and best practices to ensure optimal system performance.