Senior Technical Zuora Architect

Closeloop Technologies; India; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading technology firm in India is looking for a Senior Technical Zuora Architect / Lead to co-design and implement Zuora Billing and Revenue solutions. This hands-on role entails tenant administration, integrations, and support during non-US hours. Candidates should have over 10 years of experience with Zuora, strong communication skills, and the ability to work independently. The position offers an opportunity to mentor teams and ensure the stability of billing operations.

Qualifications

• More than 10 years of experience in related field.
• Hands-on experience with Zuora Billing and Revenue solutions.
• Experience with enterprise integrations including Salesforce and NetSuite.

Responsibilities

• Co-design and implement Zuora Billing and Revenue solutions.
• Own Zuora tenant administration and operational stability.
• Support integrations with payment gateways and middleware platforms.

Skills

Strong hands-on experience with Zuora Billing

Zuora Revenue

Workflows

Product Catalog

Zuora APIs

Subscription lifecycle understanding

Strong English communication skills

Job description

We are seeking a Senior Technical Zuora Architect / Lead to co-design, implement, and operate enterprise Zuora Billing and Revenue solutions in a complex, multi-system SaaS environment.

This is a hands-on role, working under the direction of an onshore Zuora Technical Lead, with responsibility for workflow implementation, tenant administration, integrations, releases, and off-hours escalation coverage.

Key Responsibilities

Scope & Ownership

• Co-design and implement Zuora Billing and Revenue solutions with the onshore lead.
• Own Zuora tenant administration, configuration, and operational stability.
• Implement and govern Workflows, Product Catalog, invoice templates, bill runs, and user/role administration.
• Ensure Zuora remains the system of record for subscriptions, billing, invoicing, and revenue.

Integrations & Operations

• Work hands-on with Zuora REST/SOAP APIs, callouts, notifications, and events.
• Support and troubleshoot integrations with Salesforce, NetSuite, Avalara, payment gateways, and middleware platforms.
• Monitor workflows, bill runs, and integrations; support issue triage and resolution.

Testing, Release & Compliance

• Support UAT, regression testing, and production releases using Zuora Deployment Manager.
• Maintain Postman collections, runbooks, and RCA documentation.
• Follow change control, SOX/SOC2 awareness, and secure handling of PII/PCI data.
• Operate independently during non-US hours and participate in Sev-1/Sev-2 on-call rotations.
• Provide clear documentation, async communication, and daily handoffs to the onshore lead.
• Mentor engineering and QA teams on Zuora best practices as needed.

Required Experience & Skills

• Experience required is more than 10 years.
• Strong hands-on experience with Zuora Billing, Zuora Revenue, Workflows, and Product Catalog.
• Experience with Zuora APIs and enterprise integrations.
• Solid understanding of subscription lifecycle and billing operations.
• Ability to work independently with strong English communication skills.