Zonal Head - Orthodontist

Makeo; India; On-site; INR 700,000 - 800,000; Full time

Benefits offered by this job

Medical Insurance

Job summary

The Toothsi & Skinnsi brand is seeking a driven Zonal Head Orthodontist for the North Zone in North India. This full-time role combines advanced orthodontic leadership with business oversight across multiple centers, ensuring clinical excellence and a superior patient experience.

You will own zone performance, drive revenue, oversee governance, and mentor center teams, while aligning with central teams on standards, training, and expansion.

Qualifications

• MDS in Orthodontics mandatory.
• Experience in leading zonal/multi-center operations preferred.
• Business acumen and people management skills desirable.

Responsibilities

• Own end-to-end performance of the North Zone across clinical quality, sales, operations and growth.
• Lead clinical governance and ensure compliance with medical, ethical, regulatory, and quality standards.
• Drive revenue targets and optimize center performance across centers in the zone.
• Mentor orthodontists and clinical teams to maintain high clinical outcomes and patient satisfaction.
• Oversee patient experience and outcomes; implement corrective actions as needed.

Education

MDS – Orthodontics

Job description

Job Title: Zonal Head Orthodontist (North Zone)

Location: North India

Employment Type: Full-Time

Qualification: MDS – Orthodontics

Business: Toothsi & Skinnsi

Role Overview

We are looking for a highly driven and business-oriented Orthodontist to lead the North Zone as a Zonal Head. This role will be responsible for end-to-end ownership of clinical excellence, revenue performance, operations, and team management across multiple centers. The ideal candidate will combine strong clinical expertise with business acumen to drive growth and deliver a superior patient experience.

Key Responsibilities

1. Strategic & Zonal Leadership

Own end-to-end performance of the North Zone across clinical quality, sales, operations, people, and growth.

Translate national business goals into actionable zonal and center-level plans.

Act as the single-point owner for zonal performance, escalations, and reviews.

2. Clinical Leadership & Governance

Drive standardized clinical governance across all centers.

Ensure compliance with medical, ethical, regulatory, and quality standards.

Oversee orthodontic treatment planning, consultations, and execution.

Review clinical escalations and patient outcomes; implement corrective actions.

Mentor and coach orthodontists and clinical teams.

Implement best practices to enhance patient experience and clinical outcomes.

3. Sales & Revenue Ownership

Own and deliver zonal revenue targets for Toothsi & Skinnsi.

Track and improve funnel metrics, conversion ratios, and center performance.

Drive consultation excellence (pitch, pricing, customer engagement).

Ensure process adherence and system accuracy across centers.

Partner with training teams for continuous sales capability development.

4. Operational Excellence

Ensure adherence to SOPs to maximize delivery %, utilization, and slot efficiency.

Oversee smooth execution of scans, trials, treatments, and services.

Optimize manpower planning and coordinate hiring needs with HR.

Ensure proper onboarding and training of new hires.

Maintain inventory and prevent service disruptions.

Conduct regular center visits to drive performance improvements.

5. People Management & Discipline

Lead and manage store heads and zonal teams.

Drive accountability, discipline, and high-performance culture.

Ensure adherence to HR policies, attendance, and professional conduct.

Address employee concerns and maintain team morale.

6. Growth & Business Expansion

Execute local marketing and center-level growth initiatives.

Identify and drive new revenue opportunities.

Strengthen commercial capabilities across teams.

Leverage competitor insights to improve strategy and execution.

7. Stakeholder Management

Act as a bridge between centers and central teams (HR, Ops, Training, Leadership).

Provide actionable insights and feedback to leadership.

Ensure alignment with organizational goals and priorities.

Success Metrics (KPIs)

Zonal revenue & target achievement

Clinical quality and patient outcomes

Delivery %, utilization, and slot fulfillment

Team productivity, retention, and training completion

Compliance, audits, and escalation resolution

Compensation & Benefits

CTC: 7lpa - 8LPA + Performance Incentives

Benefits: Medical Insurance

Work Details

Working Days: 6 Days (Thursday Off)

Weekends: Mandatory working

Shift Timing: 10 AM - 7 PM / 11 AM - 8 PM