Zonal Head

Daya Rehabilitation Trust; Malda; On-site; INR 600,000 - 900,000; Full time

Job summary

Zoho is seeking an operations leader to oversee and manage operations, programs, and performance across all centers in the assigned zone. You will develop and implement strategic plans to achieve organizational goals and supervise regional managers, center coordinators, and field teams.

You will ensure implementation of programs and standards, monitor performance, conduct field visits and audits, manage budgets and resources, coordinate with senior management, and maintain documentation and

Job description

Oversee and manage operations, programs, and performance across all locations within the assigned zone.

Develop and implement strategic plans to achieve organizational goals in the zone.

Supervise and guide regional managers, center coordinators, and field teams .

Ensure effective implementation of programs, policies, and operational standards across all centers in the zone.

Monitor performance, productivity, and outcomes of all centers and teams within the zone.

Conduct regular field visits, reviews, and audits to ensure quality and compliance.

Identify operational challenges and implement improvement strategies .

Coordinate with senior management to report progress, challenges, and achievements.

Manage budgets, resources, and logistics for the zone.

Ensure proper documentation, reporting, and data management from all centers.

Build and maintain relationships with local stakeholders, partners, and community leaders .

Support recruitment, training, and development of staff within the zone.

Ensure that all activities align with the organization’s mission, policies, and quality standards .