Zonal Head

Daya Rehabilitation Trust; Kota; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zoho is seeking an experienced Operations Manager to oversee and coordinate activities across the Kota zone, Rajasthan. You will supervise regional managers, ensure policy implementation, and monitor performance across all centers, with regular field visits and audits.

This role emphasizes efficiency improvements, budget control, and alignment with Zoho's mission. As part of the Zoho team, you will lead cross-center initiatives, drive standardization, and ensure high-quality execution of

Responsibilities

• Oversee and manage operations, programs, and performance across all locations within the assigned zone.
• Develop and implement strategic plans to achieve organizational goals in the zone.
• Supervise and guide regional managers, center coordinators, and field teams.
• Ensure effective implementation of programs, policies, and operational standards across all centers in the zone.
• Monitor performance, productivity, and outcomes of all centers and teams within the zone.
• Conduct regular field visits, reviews, and audits to ensure quality and compliance.
• Identify operational challenges and implement improvement strategies.
• Coordinate with senior management to report progress, challenges, and achievements.
• Manage budgets, resources, and logistics for the zone.
• Ensure proper documentation, reporting, and data management from all centers.
• Build and maintain relationships with local stakeholders, partners, and community leaders.
• Support recruitment, training, and development of staff within the zone.
• Ensure that all activities align with the organization’s mission, policies, and quality standards.

Job description

Oversee and manage operations, programs, and performance across all locations within the assigned zone.

Develop and implement strategic plans to achieve organizational goals in the zone.

Supervise and guide regional managers, center coordinators, and field teams .

Ensure effective implementation of programs, policies, and operational standards across all centers in the zone.

Monitor performance, productivity, and outcomes of all centers and teams within the zone.

Conduct regular field visits, reviews, and audits to ensure quality and compliance.

Identify operational challenges and implement improvement strategies .

Coordinate with senior management to report progress, challenges, and achievements.

Manage budgets, resources, and logistics for the zone.

Ensure proper documentation, reporting, and data management from all centers.

Build and maintain relationships with local stakeholders, partners, and community leaders .

Support recruitment, training, and development of staff within the zone.

Ensure that all activities align with the organization’s mission, policies, and quality standards .