Zoho CRM Consultant - Zoho Consulting

CBOSIT (Premium Zoho Partner); Dehradun; Remote; INR 750,000 - 1,200,000; Full time

Benefits offered by this job

Top-tier pay

Client connections

Performance rewards

Flexible work style

Celebratory culture

Job summary

CBOSIT Technologies in India seeks a Zoho Implementation Specialist to join our team of Business Consultants. You will analyze client workflows, tailor Zoho solutions, and lead end-to-end implementation across design, development, testing and deployment.

You will guide clients with clear communication, training, and ongoing support, crafting custom workflows, reports, and automations while embracing Scrum to deliver projects on time and within budget.

Qualifications

• 1–3 years of Zoho implementation experience.
• Strong communication skills with clients.
• Experience with data migration, integrations, and customization.
• Familiar with Zoho CRM, Books, Desk, People and related apps.
• Able to design, configure, and customise Zoho workflows and reports.

Responsibilities

• Analyse client workflows and tailor Zoho solutions for efficiency.
• Lead end-to-end Zoho implementation lifecycle from design to deployment.
• Provide training and ongoing support to maximize Zoho usage.
• Craft custom workflows, reports, and automations for each client.
• Collaborate in a fast-paced, Scrum-based environment to deliver on time.

Skills

Communication

Process analysis

Problem solving

Agile mindset

Zoho expertise

Technical chops

Team player

Tools

Zoho CRM

Zoho Books

Zoho Desk

Zoho People

Deluge scripting

JavaScript

Miro/Draw.io/LucidChart

Job description

CBOSIT Technologies is looking for a Zoho Implementation Specialist to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun.

Be the bridge between business needs and Zoho magic:

Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency.

Lead the implementation charge:

From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition.

Become a trusted advisor:

Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience.

Think outside the box:

Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client.

Embrace agility:

Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget.

Requirements

You're a perfect fit if you have been practicing below for 1-3 years:

• Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly.
• Process prowess: Ability to analyse, re‑engineer, and optimise business workflows.
• Problem‑solving superpower: A knack for identifying and resolving roadblocks, delivering effective solutions.
• Agile mindset: Adaptability and eagerness to learn new technologies.
• Zoho expertise: Deep understanding of Zoho CRM, Zoho Books, Zoho Desk, Zoho People and other core applications.
• Technical chops: Experience with data migration, integrations, and customization.
• Team player spirit: Ability to collaborate effectively in a dynamic environment.

Tech Prowess Required

• A Zoho whiz: Implementing, customising, and managing CRM, Desk, Books, People, Creator and more.
• A scripting master: Writing custom Deluge functions and wielding JavaScript with ease.
• An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas.
• A problem‑solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle.

Benefits

• Top-tier pay: We believe in fair compensation and offer industry-leading salaries.
• Client connections: Consulting opens doors to exciting on‑site interactions and diverse projects.
• Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile.
• Flexible work style: Enjoy the freedom of remote work and unplug with paid time off.
• Celebratory culture: We embrace fun, a little weirdness, and shared successes.

Ready to work hard, have fun, and thrive? Join our team!