Workplace Project Coordinator

Jones Lang LaSalle Incorporated; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Chennai is seeking a Workplace Project Coordinator to act as the interface between the PMC team and the client. You will monitor and supervise retrofit and related work end-to-end, manage communications, and ensure service quality, stock management, safety, and timely completion at a Chennai on-site location.

The role requires strong leadership, vendor management, budgeting, and continuous improvement mindset, with exceptional client service.

Qualifications

• Leadership and team management experience.
• Ability to coordinate between PMC team and client.
• Strong communication and relationship-building skills.
• Attention to safety, quality, and regulatory compliance.

Responsibilities

• Lead and coordinate with PMC Team & Client.
• Maintain cordial relationships with PMC and vendors.
• Monitor on-site activities to meet design and client expectations.
• Ensure on-time, within-budget service delivery and procurement.
• Maintain documentation of communications and approvals.
• Ensure safe working practices and adherence to regulations.
• Oversee contracts, material procurement, and site budgets.

Skills

Leadership

Client coordination

Vendor management

Team collaboration

Communication skills

Quality focus

Budget awareness

Safety awareness

Problem solving

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Summary: We currently have an exciting opportunity for a Workplace Project Coordinator in Reading. The Coordinator will act as a channel between PMC Team & Client. Have to ensure assigned project work / retrofit / jazzups are monitored, supervised end to end from the allocation till handover after completion. And post completion, snags to be taken and ensure completion have to ensure all communications are documented through mails for records and reference. The role will have responsibility to ensure service quality, stock management, and timely completion, get required approvals, safe working practices, purchasing of material, equipment & supplies and site budgets accuracy. Customer Service is a key part of this role to ensure our business’ customers receive outstanding support and all their needs are met.

What the job involves

• Leadership
• Coordinate with PMC Team & Client
• Maintain cordial relationship with PMC and sub vendors team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Ensure no deviation as per design and client expectation
• Proactively monitor PMC Vendors to ensure that on site client’s expectations are exceeded
• Build and develop exceptional client / PMC team relationships across multiple levels of the organization
• On-site key point of contact for PMC Team and Clients
• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice
• Plan and manage all contracts to ensure that they are professionally delivered at the right costs
• Ensure procured materials are safe
• Ensure flow of work is continually assessed to deliver best value to the client
• Ensure financial processes are followed at all times
• Ensure the provision of a safe project environment
• Ensure compliance with statutory regulations on fire, health and safety standards
• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• 24/7 emergency call support and site attendance is required
• Ensure a property risk management program including audits is implemented and maintained
• Ensure disaster recovering and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
• Achieve Key Performance Indicators and Service Level Agreement

Ideal Experience

• Passion for quality – has an eye for detail to make sure the best delivery of services
• Experience in facilities management, building, business or other related field
• Should possess fantastic interpersonal skills and be a strong leader
• Staying calm under pressure and having wonderful customer service skills
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems
• Demonstrated experience with continuous improvement initiatives (highly desirable)
• Knowledge of vendor management for specialized services
• Proven capacity to understand and interpret commercial contracts
• Budget management and financial analysis skills

Personal Characteristics

• Strong communicator – Good presentation skills and possesses strong verbal & written communication skills also an active listener
• Self-motivated; confident & energetic
• Ability to effectively deal with stressful situations
• Flexible – able to adapt to rapidly changing situations
• Strongly goal-oriented – able to focus on meeting all performance targets
• Is a team player – able to cooperate and work well with others to meet targets
• Proven ability to initiate and follow through with improvement initiatives
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Location: On-site –Chennai, TN

Scheduled Weekly Hours: 48

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.