Workforce Support Specialist [T500-30254]

Visy; Hyderabad; On-site; INR 400,000 - 600,000; Full time

Job summary

Visy India in Hyderabad is seeking a Workforce Support Specialist to provide administrative and operational support to the Workforce team across recruitment, onboarding, compliance and workforce administration.

In this role you will manage workforce records, support onboarding, coordinate pre-employment checks, and generate reports to aid workforce planning and decision-making.

Qualifications

• Qualification in Human Resources, Business Administration or related field, or equivalent experience.
• Experience in workforce coordination, recruitment administration or HR support.
• Experience maintaining workforce, compliance and onboarding records.
• Experience preparing reports and managing workforce data.
• Ability to manage competing priorities in a high-volume environment.
• Experience with contingent workforce or labour hire programs is a plus.

Responsibilities

• Provide admin and coordination support to Workforce Consultants and workforce programs.
• Coordinate recruitment and onboarding activities, including documentation and checks.
• Support candidate management, interview scheduling and recruitment administration.
• Maintain accurate workforce records, licenses, training and compliance docs.
• Monitor compliance, track expiries, renewals and follow-ups.
• Prepare and maintain workforce reports, dashboards and data.
• Support contingent workforce administration and labour supplier processes.
• Assist with workforce planning and process improvements.
• Contribute to audits and continuous improvement initiatives.
• Handle high volumes of workforce administration with accuracy and service levels.

Skills

Strong organizational skills

Attention to detail

Excellent communication

Stakeholder management

Independent work with remote teams

Customer-focused approach

Problem-solving and continuous improve

MS Office (Excel, Outlook)

Learn HR/recruitment systems

Education

Degree in Human Resources / Business Administration or related field

Tools

HRIS / HR software

Recruitment software

MS Excel / reporting tools

Job description

Visy is a family-owned Australian business and a global pioneer in sustainable packaging, recycling and logistics. They operate across 150 sites globally, including operations in Asia, Europe, and the USA, supported by a dedicated workforce of over 7,000 employees. It is Australia and New Zealand’s largest manufacturer of food and beverage packaging, made from household recycling. As Australia’s largest recycler, it processes 40% of Australian households recycling. Visy also supports customers with logistics, packaging supplies, point of sale displays and more. At Visy India, their technology hub in Hyderabad, they are expanding their technical capabilities to support their global business.

Position Summary:

The Workforce Support Specialist provides administrative and operational support to the Visy Workforce team across recruitment, onboarding, compliance and workforce administration activities.

Working closely with Workforce Consultants and business stakeholders in Australia, this role helps maintain accurate workforce records, supports compliance requirements, coordinates onboarding activities and provides reporting and workforce data support. The position plays an important role in ensuring workforce information is accurate and up to date to support effective workforce planning and decision-making.

Key Responsibilities:

• Provide administrative and coordination support to Workforce Consultants and workforce programs.
• Coordinate recruitment and onboarding activities, including documentation, pre-employment checks and systems administration.
• Support candidate management, interview scheduling and recruitment administration.
• Maintain accurate workforce records, including licenses, training, inductions and compliance documentation.
• Monitor compliance requirements, track upcoming expiries, coordinate renewals and follow up on outstanding actions.
• Prepare and maintain workforce reports, dashboards and workforce data.
• Support contingent workforce administration and labour supplier processes.
• Assist with workforce planning, process improvements and workforce projects.
• Contribute to compliance reviews, audits and continuous improvement initiatives.
• Managing high volumes of workforce administration while maintaining accuracy and service levels.
• Coordinating compliance and onboarding activities across multiple locations and stakeholder groups.
• Maintaining accurate workforce data and ensuring compliance requirements are met within required timeframes.

Key Relationships:

• Primary Functional Peers/Manager
• National Operations Manager – Workforce

Key Stakeholders:

Internal to Visy:

• Workforce Consultants
• National Operations Manager – Workforce
• People & Culture Team
• Site Operations Managers
• Training and Safety Teams

External to Visy:

• Job Seekers and Candidates
• Pre-employment Check Providers
• Training and Induction Providers
• Workforce Australia/Employment Service Providers
• Other Contingent Workforce Partners

Key Requirements:

Experience and Qualifications:

Mandatory:

• Qualification in Human Resources, Business Administration or a related field, or equivalent experience.
• Experience in workforce coordination, recruitment administration, HR administration or a similar support environment.
• Experience maintaining workforce, compliance and onboarding records.
• Experience preparing reports and managing workforce data.
• Ability to manage competing priorities in a high-volume administrative environment.
• Experience supporting contingent workforce or labour hire programs.
• Experience working with Australian employment, recruitment or compliance processes.
• Experience using HR, recruitment, workforce management or compliance systems.
• Exposure to workforce planning, reporting or workforce analytics.

Skills:

• Strong organizational and time management skills.
• Excellent attention to detail and focus on data accuracy.
• Strong written and verbal communication skills.
• Ability to work independently and build effective working relationships across remote teams.
• Customer-focused approach with strong stakeholder support skills.
• Strong problem-solving and continuous improvement mindset.
• Intermediate Microsoft Office skills, particularly Excel and Outlook.
• Ability to learn and use HR, recruitment and workforce management systems.