Workday Financials Customer Accounts Support Consultant

Kiya.ai; Hyderabad; Ibrido; INR 900.000 - 1.700.000; Tempo pieno

Descrizione del lavoro

Kiya.ai in Hyderabad, India, is seeking a Workday Finance Operate Support Consultant with 3-4+ years of experience in production environments. You will provide day-to-day functional support across core Workday Finance processes and perform incident management.

You will monitor transactions, troubleshoot integrations and configurations, support month-end close, and coordinate resolutions with cross-functional teams.

Competenze

• Experience supporting Workday Finance in production environments.
• Experience with month-end close and deployments.
• Strong analytical and communication skills.

Mansioni

• Provide day-to-day functional support for Workday Finance.
• Monitor and troubleshoot transactions and integrations.
• Coordinate incidents with cross-functional teams and stakeholders.

Conoscenze

Workday Finance

Incident triage

Stakeholder management

Strumenti

Workday

Descrizione del lavoro

Job Description:

Workday Finance Operate Support Consultant with 3-4+ years of experience supporting Workday Finance in production environments.
Provide day-to-day functional support across

• Customer Accounts, Accounts Receivable processes preferably in post-go-live or migration support.
• Validate migrated customer master data, contracts, invoices, receipts, settlements, billing transactions, and account balances.

Monitor and troubleshoot transactions, business processes, integrations, configuration issues, and access-related concerns.
Investigate incidents, perform root-cause analysis, and coordinate resolutions with functional and technical teams. Troubleshoot and test integrations and EIBs, including data mapping, error handling, reprocessing, and downstream interfaces.
Support month-end close, Workday releases, enhancements, testing, deployments, and post-production validation.
Identify recurring issues and recommend improvements to system stability, controls, documentation, and performance.
Communicate incidents, risks, impacts, status, and recommended actions to stakeholders.
Strong analytical, documentation, communication, and stakeholder-management skills; Workday certification preferred