Workday Financials Customer Accounts Support

Vrinda International; India; Remoto; INR 2.880.000 - 3.520.000; Tempo pieno

Descrizione del lavoro

Vrinda International is seeking a Workday Financials Customer Accounts Support specialist in India. The role focuses on customer accounts management and AR processes, acting as a liaison for technical and functional support to drive stability in production environments.

The ideal candidate will have 4 to 8 years of IT services experience, with strong Workday Financials expertise, including Customer Accounts and Accounts Receivable, along with integration and data migration skills.

Competenze

• 4–8 years of experience in IT services or relevant technical roles.
• Strong workday financials expertise, especially Customer Accounts and Accounts Receivable.
• Experience with data migration, integrations and EIBs.
• Proven incident management, production support and system testing capabilities.

Mansioni

• Facilitate data migration initiatives and support integrations including EIBs.
• Oversee incident management to identify, troubleshoot, and resolve issues in Workday Financials.
• Conduct testing to validate functionality, data integrity and deployments.
• Provide ongoing production support for critical financial operations.
• Manage and optimize workflows for customer accounts and accounts receivable to ensure accurate reporting.

Conoscenze

Incident management

Production support

Data migration

System testing

Strumenti

Workday Financials

EIBs

Descrizione del lavoro

Workday Financials Customer Accounts Support

Pune, Mumbai, Bangalore, Chennai, Hyderabad, Delhi, Kolkata, India

• Country India

Job Description

Job Summary

We are seeking a highly skilled professional to serve as the Workday Financials Customer Accounts Support specialist within the dynamic IT Services sector. This pivotal role is designed to ensure the seamless operation of financial modules, with a specific focus on customer account management and accounts receivable processes. The ideal candidate will act as a critical liaison for technical and functional support, driving stability and efficiency in production environments while managing complex integrations and system migrations.

Key Responsibilities

• Facilitate data migration initiatives and provide comprehensive support for integration processes, including the execution of Enterprise Interface Builders (EIBs).
• Oversee incident management protocols to promptly identify, troubleshoot, and resolve technical issues affecting the Workday Financials ecosystem.
• Conduct rigorous testing procedures to validate system functionality, data integrity, and the successful deployment of updates or configurations.
• Deliver ongoing production support to maintain system availability and performance for critical financial operations.
• Manage and optimize workflows related to customer accounts and accounts receivable (AR) to ensure accurate financial reporting and compliance.

Requirements

Requirements:

• Experience: A robust background of 4 to 8 years in relevant technical or functional roles within the IT Services industry.
• Technical Proficiency: Proven expertise in Workday Financials, specifically regarding Customer Accounts and Accounts Receivable modules.
• Integration Skills: Strong capability in handling EIBs, system integrations, and data migration activities.
• Operational Excellence: Demonstrated experience in incident management, production support, and comprehensive system testing.
• Compensation: Competitive salary package aligned with market standards, offering up to ₹32 LPA.