Windows System Administrator

Erudio Technologies; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Erudio Technologies in Hyderabad, India is seeking a skilled Windows System Administrator to manage Windows Server environments, VM virtualization, patching, and IAM tasks. The role includes SCCM, PowerShell automation, and 365 administration, with focus on incident management and DR readiness.

The candidate will support IT infrastructure operations, troubleshoot issues, and ensure SLA-driven service delivery through ITIL processes and robust documentation.

Qualifications

• Experience managing Windows Server environments (2016/2019/2022).
• Strong troubleshooting and incident-management skills.
• Familiarity with ITIL processes and IT service management.

Responsibilities

• Administer and maintain Windows Server environments.
• Perform server installation, configuration, upgrades, patching, and maintenance.
• Manage and troubleshoot VMware ESXi and vCenter environments.
• Handle SCCM operations including software deployment, patch management, and imaging.
• Manage Azure AD / IAM activities including user onboarding, MFA, access, and policy management.
• Configure and troubleshoot FTP/SFTP services.
• Support and troubleshoot DNS, DHCP, TCP/IP, and other network components.
• Develop and maintain PowerShell automation scripts.
• Perform Office 365 / Microsoft 365 administration including users, groups, licenses, and access.
• Monitor and support backup and disaster recovery operations.
• Troubleshoot incidents and perform root-cause analysis for infrastructure issues.
• Follow ITIL-based Incident, Problem, and Change Management processes.
• Maintain infrastructure documentation, SOPs, and operational reports.
• Coordinate with cross-functional teams to resolve issues within SLA.

Skills

Windows Server 2016/2019/2022

Active Directory

DNS

DHCP

SCCM

Azure AD

Entra ID

PowerShell

Microsoft 365

Office 365

FTP/SFTP

TCP/IP

Backup & DR

ITIL

Troubleshooting

Documentation

Tools

VMware ESXi

vCenter

Job description

Role & responsibilities

We are looking for a skilled Windows System Administrator with hands-on experience in managing Windows Server environments and supporting IT infrastructure operations. The candidate should have strong troubleshooting skills and experience with server administration, virtualization, patching, user administration, and ITIL-based support processes.

Key Responsibilities

• Administer and maintain Windows Server 2016/2019/2022 environments.
• Perform server installation, configuration, upgrades, patching, and maintenance.
• Manage and troubleshoot VMware ESXi and vCenter virtualization environments.
• Handle SCCM operations including software deployment, patch management, and imaging.
• Manage Azure AD / IAM activities including user onboarding, MFA, access, and policy management.
• Configure and troubleshoot FTP/SFTP services.
• Support and troubleshoot DNS, DHCP, TCP/IP, and other network-related components.
• Develop and maintain automation scripts using PowerShell.
• Perform Office 365 / Microsoft 365 administration including users, groups, licenses, and access.
• Monitor and support backup and disaster recovery operations.
• Troubleshoot incidents and perform root-cause analysis for infrastructure issues.
• Follow ITIL-based Incident, Problem, and Change Management processes.
• Maintain infrastructure documentation, SOPs, and operational reports.
• Coordinate with cross-functional teams to resolve technical issues within SLA.

Required Skills

• Strong hands-on experience with Windows Server 2016/2019/2022.
• Good knowledge of Active Directory, Group Policy, DNS, and DHCP.
• Experience with VMware ESXi and vCenter.
• Working knowledge of SCCM / Microsoft Endpoint Configuration Manager.
• Experience with Azure AD / Entra ID and IAM.
• Knowledge of PowerShell scripting and automation.
• Experience with Microsoft 365 / Office 365 administration.
• Knowledge of FTP/SFTP services.
• Understanding of TCP/IP and basic networking concepts.
• Experience with backup and disaster recovery solutions.
• Good troubleshooting, communication, documentation, and incident-management skills.
• Knowledge of ITIL processes is preferred.