Job Summary
We are looking for an experienced Senior System Administrator to manage, maintain, and support the organizations IT infrastructure and systems. The ideal candidate should have strong hands-on experience in Windows Server administration, Microsoft 365 (O365) administration, system administration, and basic firewall/network security. The candidate should also demonstrate strong team-handling and communication skills.
Key Responsibilities
- Manage and maintain Windows Server environments, including installation, configuration, monitoring, troubleshooting, and maintenance.
- Perform day-to-day system administration activities and ensure the availability, stability, and security of IT systems.
- Manage Microsoft 365 / O365 administration, including user accounts, licenses, email services, and administrative tasks.
- Perform basic firewall administration, monitoring, configuration, and troubleshooting.
- Monitor system performance and proactively identify and resolve infrastructure issues.
- Handle user and system-related technical issues and provide timely support.
- Manage system updates, patches, backups, and security-related activities.
- Troubleshoot hardware, software, operating system, and network-related issues.
- Maintain system documentation, configurations, and IT operational procedures.
- Coordinate with internal teams and external vendors for infrastructure-related activities.
- Lead and support the IT team in day-to-day operations and effectively delegate tasks.
- Ensure IT operations follow organizational security and compliance standards.
Required Skills & Experience:
- Strong experience in System Administration and IT infrastructure support.
- Hands-on experience with Windows Server administration.
- Working knowledge of Microsoft 365 / O365 Administration.
- Basic understanding and hands-on knowledge of Firewall administration and network security.
- Good troubleshooting and problem-solving skills.
- Ability to manage and prioritize multiple technical tasks.
- Good team-handling and leadership skills.
- Excellent verbal and written communication skills.
- Ability to work independently as well as collaboratively within a team.
Preferred Qualifications
- Bachelor’s degree/Diploma in Computer Science, Information Technology, or a related field.
- Relevant certifications such as Microsoft, Windows Server, or networking certifications will be an added advantage.
- Previous experience in a Senior System Administrator / System Administrator / IT Infrastructure role is preferred.
Key Competencies
Technical: System Administration | Windows Server | Microsoft 365/O365 | Firewall Basics | IT Infrastructure | Troubleshooting
Professional: Team Handling | Leadership | Communication | Problem Solving | Time Management | Vendor Coordination