Virtualization Engineer

Cloud4C Services; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading cloud solutions provider in Hyderabad seeks a Nutanix Administrator for end-to-end operations of Nutanix HCI platforms. The role involves managing several enterprise customers by providing operational support, incident management, and proactive monitoring to ensure high availability. Ideal candidates will have strong technical skills with Nutanix technologies, alongside experience in production support environments. The position offers an opportunity to work with cutting-edge cloud solutions and contribute to critical workloads.

Qualifications

• Strong hands-on experience with Nutanix AHV & AOS.
• Expertise in Prism Element & Prism Central.
• Solid understanding of virtualization, storage, and networking.
• Experience in production support environments.
• Knowledge of Windows & Linux VM administration.

Responsibilities

• Provide operational support for Nutanix environments under defined SLAs.
• Handle incident, problem, and change management via ITSM tools.
• Perform shift handovers, daily health checks, and operational reporting.
• Manage Nutanix AOS, AHV, Prism Element & Prism Central.
• Perform VM provisioning and lifecycle operations.
• Support multiple customer clusters simultaneously.

Skills

Nutanix AHV & AOS

Prism Element & Prism Central

Virtualization

Storage

Networking

Education

Nutanix Certified Professional (NCP)

Nutanix Certified Advanced Professional (NCAP)

Tools

Veeam

HYCU

Commvault

Calm

APIs

PowerShell

Python

Job description

Overview

The Nutanix Administrator will be responsible for end-to-end operations of Nutanix HCI platforms across multiple enterprise customers managed by Cloud4C. The role focuses on SLA-driven incident management, proactive monitoring, upgrades, optimization, and customer communication, ensuring high availability and performance of critical workloads.

Responsibilities

Managed Services Operations

• Provide operational support for Nutanix environments under defined SLAs
• Handle incident, problem, and change management via ITSM tools
• Perform shift handovers, daily health checks, and operational reporting
• Act as escalation point for L1 support teams

Nutanix HCI Administration

• Manage Nutanix AOS, AHV, Prism Element & Prism Central
• Perform VM provisioning, snapshot management, cloning, and lifecycle operations
• Execute LCM upgrades (AOS, AHV, firmware, BIOS) in production environments
• Conduct capacity planning and performance optimization

Multi-Tenant & Customer Environment Support

• Support multiple customer clusters simultaneously
• Adhere to customer-specific SOPs, SLAs, and compliance requirements
• Participate in customer bridge calls, incident reviews, and RCA discussions
• Provide technical inputs for service improvement initiatives

Incident, Problem & RCA Management

• Troubleshoot cluster failures, storage latency, VM performance issues
• Perform root cause analysis (RCA) and preventive actions
• Coordinate with Nutanix TAC, OEMs, and internal teams
• Ensure timely closure of tickets with proper documentation

Backup, DR & Business Continuity

• Manage DR solutions (Leap, Near-Sync, Metro Availability)
• Support and monitor backup integrations (Veeam, HYCU, Commvault, etc.)
• Perform DR drills and failover/failback activities
• Ensure compliance with RPO/RTO commitments
• Proactively monitor environments using Prism Central & third-party tools
• Automate routine tasks using Calm, APIs, PowerShell/Python
• Create and maintain runbooks, SOPs, and knowledge base articles
• Identify opportunities to reduce incidents and improve operational efficiency

Mandatory Technical Skills

• Strong hands-on experience with Nutanix AHV & AOS
• Expertise in Prism Element & Prism Central
• Solid understanding of virtualization, storage, and networking
• Experience in production support environments
• Knowledge of Windows & Linux VM administration

Good to Have

• Experience in Managed Services / MSP / Cloud Operations
• VMware to AHV migration experience
• Exposure to hybrid cloud environments

Certifications (Preferred)

• Nutanix Certified Professional (NCP)
• Nutanix Certified Advanced Professional (NCAP)