Window Server Administrator

Aforeserve; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Aforeserve is seeking an experienced Windows Administrator to join our IT team in Mumbai. The role will involve managing Windows Servers, Hyper-V clusters, IIS basics, provisioning new servers, and enforcing OS hardening and patching in day-to-day operations.

You will monitor server health, respond to incidents until resolution, coordinate with vendors, and ensure smooth VM operations including snapshots, migrations, and performance tuning. Strong hands-on troubleshooting is essential.

Qualifications

• Experience administering Windows Server environments, including Hyper-V clusters and IIS basics.
• Proficient in provisioning new servers, patching, and OS hardening in production.
• Strong incident management and vendor coordination skills.

Responsibilities

• Proactive monitoring of servers using BSE tools.
• Monitor CPU and memory utilization.
• Monitor Windows events, services, and critical status.
• Prepare monthly server availability reports.
• Own incident lifecycle from detection to resolution.
• Coordinate with hardware/software vendors for incident resolution.
• Collaborate with support teams to review incidents.
• Coordinate with vendors for hardware failures or third-party involvement.
• Reinstall OS when required due to crashes or corruption.
• Restore components during system failures or corruption.
• Group related incidents into problem tickets and manage them.
• Apply security patches and manage release cycles.
• Create/delete VM configurations and snapshots.
• Report VM performance using native/monitoring tools.
• Manage Hyper-V 2012/2016 clusters.
• Manage access rights and folders.
• OS hardening per policy recommendations.
• IIS basic troubleshooting.
• Maintain server inventory.

Skills

Hyper-V management

IIS troubleshooting

Server provisioning

OS hardening

Incident management

VM management

Tools

Hyper-V

BSE tools

Monitoring tools

Job description

We are seeking an experienced Windows Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting Windows Servers including Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-to-day operations.

JOB RESPONSIBILITIES

• 1)Proactive Monitoring of all the servers using BSE tools
• 2)CPU & Memory utilization & monitoring.
• 3)Microsoft Windows Resources, Event logs & critical services Monitor.
• 4)Monthly report on server availability
• 5)Respond to and own Incident till resolution
• 6)Engage customer contracted hardware and software support vendors to facilitate incident resolution
• 7)Work with customer support teams to review & resolve incidents
• 8)Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement of third-party vendor is required.
• 9)Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required.
• 10)Perform restoration of all components at time of system failure or file system corruption.
• 11) Correlate related incidents together into a problem ticket and manage through the problem management process
• 12)Patch OS for Security patches and release management for the same.
• 13)Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots.
• 14)Reporting VM performance status using Native tools/monitoring tools
• 15)Manage Hyper-V 2012/2016 Clusters
• 16)Manage Access rights and folders
• 17)OS hardening as per the policy recommendations by BSE
• 18)IIS Basic troubleshooting
• 19)Server Inventory Management.
• 1)Hyper-V Management (Must)
• 2)Failover Cluster Configuration and Management (Must)
• 3)IIS troubleshooting (Must)
• 4)Security patching and Hardening (Must))
• 5)Server commissioning and decommissioning
• 6)OS Migration In place and Side by side (Must)
• 7)Server Performance troubleshooting