Wellness Manager

Prudent Insurance Brokers Pvt Ltd.; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Prudent Insurance Brokers Pvt Ltd. in Gurugram seeks a Manager to execute, coordinate, and track wellness programs for clients.

The role focuses on building strong client relationships and coordinating cross-functional teams to deliver tailored wellness solutions. The ideal candidate has 10+ years in insurance with wellness experience, excellent communication, and the ability to manage multiple projects efficiently.

Qualifications

• Minimum of 10 years of experience and 3+ years of work experience, largely with insurance industry.
• Prior experience in Wellness.
• Have good client engagement Skills.
• Be able to handle multiple projects simultaneously.
• Have a quick, analytical, and growth-oriented mindset.
• Have strong business acumen and critical thinking skills.
• Have strong communication and interpersonal skills to wok across teams.
• Be proactive, self-motivated and enjoy working as part of a team.
• Be capable of orchestrating cross-functional engagements.
• Be organized and methodical in their approach to work.
• Have an aptitude for continuous learning.

Responsibilities

• Developing and maintaining an excellent working relationship with clients, vendors, and internal departments; providing superior client management/service.
• Work with Sales and Account Management team to establish implementation timelines and metrics for all new accounts.
• Fully understand and communicate client expectations and background to assist ensure a timely and accurate implementation.
• May be expected to travel to be onsite for new client implementation kick off meetings or other.
• Review population aggregate and participation status reports with your clients on a monthly, quarterly, and annual basis and make strategic recommendations for ongoing program management and ever-increasing member engagement.
• Identify potential program enhancements to increase member satisfaction utilizing trend data.
• Proactively monitor and measure assigned client program data throughout the year; provide clients with timely and meaningful insight and/or recommendations.
• Work with client requirements for improving annual wellness programming year-over-year.
• Employ a consultative and solution-based approach to ascertain and articulate the Vitality value proposition with each clients' strategic goals and objectives.
• Proactively communicate with assigned clients and be their main point for contact for day-to-day operational support.
• Represent your client's best interests within Vitality, ensure that all processes and procedures are completed, quality standards are maintained, and issues are resolved in a timely manner.

Skills

Client engagement

Multi-project management

Analytical mindset

Communication skills

Cross-functional coordination

Teamwork

Growth mindset

Education

Graduate or higher

Job description

Prudent is a Composite Insurance Broker regulated by the Insurance Regulatory and Development Authority of India (IRDAI) and headquartered in Mumbai, India. Prudent is one of the leading insurance brokers in the country.

We specialize in building long-term relationships and instilling confidence in our partners. As a partner-focused organization, we are committed to delivering best-in-class insurance solutions and services tailored to meet the diverse needs of our clients.

Recognized as:

• Great Place to Work - 2024, 2025 and 2026 - This achievement reflects our unwavering commitment to a workplace where innovation, collaboration, and success go hand in hand; thanks to each Prudent family member for being the driving force behind our success.

Job title - Manager

Branch - Gurugram

Job Summary/About the Role

The position is responsible for executing, coordinating and tracking the Organization's Wellness programs for clients.

Required Qualifications - Graduate and above

Required Experience and Skills

• Minimum of 10 years of experience and 3+ years of work experience, largely with insurance industry
• Prior experience in Wellness
• Have good client engagement Skills
• Be able to handle multiple projects simultaneously
• Have a quick, analytical, and growth-oriented mindset
• Have strong business acumen and critical thinking skills
• Have strong communication and interpersonal skills to wok across teams
• Be proactive, self-motivated and enjoy working as part of a team
• Be capable of orchestrating cross-functional engagements
• Be organized and methodical in their approach to work
• Have an aptitude for continuous learning

Key Responsibilities

• This position will require developing and maintaining an excellent working relationship with
• clients, vendors, and internal departments; in addition to providing superior client
• management/client service while developing an excellent understanding of the industry.
• Works with Sales and Account Management team to establish implementation timelines and
• metrics for all new accounts. Fully understands and communicates client expectations and
• background to assist ensure a timely and accurate implementation.
• May be expected to travel to be onsite for new client implementation kick off meetings or other
• Review population aggregate and participation status reports with your clients on a monthly,
• quarterly, and annual basis and make strategic recommendations for ongoing program
• management and ever-increasing member engagement.
• Identify potential program enhancements to increase member satisfaction utilizing trend data.
• Proactively monitor and measure assigned client program data throughout the year; provide
• clients with timely and meaningful insight and/or recommendations.
• Work with client requirements for improving annual wellness programming year-over- year.
• Employ a consultative and solution-based approach to ascertain and articulate the Vitality value
• proposition with each clients' strategic goals and objectives.
• Proactively communicate with assigned clients and be their main point for contact for day-to-day
• operational support. Represent your client's best interests within Vitality, ensure that all
• processes and procedures are completed, quality standards are maintained, and issues are resolved in a timely manner.