Website Content Publisher

American Express Global Business Travel; Gurugram District; On-site; INR 400,000 - 700,000; Full time

Job summary

American Express Global Business Travel is seeking a detail-oriented Website Publisher to manage daily content publishing, updates, and optimization across assignment projects and digital platforms. You will build new landing and resource pages aligned with brand standards, legal guidelines, and SEO strategies.

You will collaborate with stakeholders to gather requirements, create mock-ups, and ensure on-time delivery.

Qualifications

• Minimum 2 years of website publishing experience via WordPress.
• Proficiency in website and content management practices and guidelines.
• Experience with project management and collaboration tools (Workfront, JIRA, Confluence, Slack, SharePoint, etc.)
• Ability to multitask, prioritize, and work independently.
• Familiarity with Microsoft Office and Google suites.
• Basic understanding of HTML and CSS.
• Knowledge of SEO principles and guidelines.
• Strong written and verbal communication skills with English fluency.
• Ability to collaborate across a globally dispersed environment.

Responsibilities

• Manage day-to-day content publishing, updates, and optimization across assignment projects and digital platforms
• Build new website landing and resource pages aligned with brand standards, legal guidelines, and SEO/AI search protocols
• Collaborate with interested parties to gather requirements, develop mock-ups, and deliver projects on schedule
• Partner with web development teams to identify and report issues, bugs, and platform enhancement opportunities
• Participate in user acceptance testing (UAT) and share outcomes and recommendations to ensure successful deployment
• Contribute to and maintain documentation related to publishing processes
• Identify process gaps and recommend solutions to improve efficiency
• Champion procedures in web content publishing and guidelines
• Work with cross-functional stakeholders to identify business objectives and align content initiatives with delivery timelines
• Manage multiple projects simultaneously while maintaining excellent quality and attention to detail

Skills

WordPress

Content management

Project management tools

HTML/CSS

SEO principles

English communication

Cross-functional collaboration

Time-zone coordination (US meetings)

Tools

Workfront

JIRA

Confluence

Slack

SharePoint

Microsoft Office

Google Workspace

Job description

• Manage day-to-day content publishing, updates, and optimization across assignment projects and digital platforms
• Build new website landing and resource pages aligned with brand standards, legal guidelines, and SEO/AI search protocols
• Collaborate with interested parties to gather requirements, develop mock-ups, and deliver projects on schedule
• Partner with web development teams to identify and report issues, bugs, and platform enhancement opportunities
• Participate in user acceptance testing (UAT) and share outcomes and recommendations to ensure successful deployment
• Contribute to and maintain documentation related to publishing processes
• Identify process gaps and recommend solutions to improve efficiency
• Champion procedures in web content publishing and guidelines
• Work with cross-functional stakeholders to identify business objectives and align content initiatives with delivery timelines
• Manage multiple projects simultaneously while maintaining excellent quality and attention to detail

What We're Looking For

• Minimum 2 years of website publishing experience via content management systems, specifically WordPress
• Proficiency in website and content management practices and guidelines
• Experience with project management and collaboration tools (Workfront, JIRA, Confluence, Slack, SharePoint, etc.)
• Ability to multitask, prioritize, and work independently
• Familiarity with Microsoft Office and Google suites
• Basic understanding of HTML and CSS
• Knowledge of SEO principles and guidelines
• Strong written and verbal communication skills with English fluency
• Ability to collaborate and foster positive relationships with collaborators across a globally dispersed environment
• Willingness to adjust working schedule to accommodate key meetings in US time zone