WARRANTY DATA ANALYSIS ENGINEER

CNH

Gurugram District

On-site

INR 1,200,000 - 2,400,000

Full time

2 days ago

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Benefits offered by this job

Flexible work arrangements

Tuition reimbursement

Parental leave

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching

Job summary

CNH Industrial India is seeking a Data Analyst for AG Products Warranty & Telematics to analyze warranty and telemetry data, drive quality improvements, and support data-driven decisions across AG products. You will develop dashboards and KPI reports and work with Product Engineering, Current Product Teams, and Manufacturing to monitor key quality metrics and optimize performance.

The role involves leveraging Power BI, Excel, Python, and Databricks, with opportunities to contribute AI/ML

Qualifications

Advanced analytics, data visualization, and reporting capabilities.
Experience with AI/ML to enhance decision intelligence and automation.
Statistical analysis to identify trends and drive improvements.

Responsibilities

Collect, validate, and analyze warranty, telematics, and quality data.
Develop dashboards and KPI reports for data-driven decisions.
Support projects using AI/ML, automation, and low-code platforms.
Collaborate with engineering, product, and manufacturing teams to improve reliability.
Analyze telemetry data to identify opportunities for product enhancements.
Transform complex data into actionable insights for global AG product lines.

Skills

Advanced analytics

Data visualization

Reporting

AI/ML familiarity

Statistical analysis

English communication

Education

Bachelor's degree in engineering

Tools

Power BI

Excel

Python

Databricks

Qlik Sense

Power Apps

Job description

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

About Us

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

The Data Analyst – AG Products Warranty & Telematics role is responsible for analyzing warranty, telematics, and engineering performance data to identify product quality trends, drive continuous improvement, and support data-driven decision-making across Agricultural (AG) products. The position collaborates closely with Product Engineering, Current Product Teams, Manufacturing, and other stakeholders to monitor key quality and performance KPIs, including F100, ACPU, and engineering effectiveness metrics. The role focuses on reviewing, categorizing, and interpreting warranty failure data, telematics insights, hydraulic system performance, ADPU, NPS, and other operational datasets to support product development and quality improvement initiatives. Additionally, the position is responsible for analyzing telemetry and Telemaco data from multiple platforms to enhance product reliability, customer experience, and service support, while also contributing to the development and maintenance of engineering content management solutions.

Key Responsibilities

Collect, validate, and analyze warranty, telematics, ADPU, NPS, and quality data to identify failure patterns, product performance trends, and customer-impacting issues.
Perform trend, Pareto, root-cause, and predictive analytics to prioritize quality improvements and support Strategic Development Projects (SDPs).
Develop dashboards, KPI reports, and analytical solutions (F100, ACPU, warranty, quality, and engineering performance metrics) to enable data-driven decision-making.
Support projects leveraging Power Apps, Artificial Intelligence (AI), Machine Learning (ML), and automation technologies to improve productivity, quality, and business processes.
Partners with Product Engineering, Current Product Management, and Manufacturing teams to investigate issues, support in implementing corrective actions, and enhance product reliability.
Analyze vehicle telemetry and usage data from multiple platforms to identify opportunities for product enhancements, predictive insights, customer support, and service optimization.
Support in Designing and maintaining enterprise data solutions, automated workflows, Power Apps, and reporting platforms that integrate diverse data sources and streamline operations.
Support in transforming complex data into actionable intelligence, enabling fact-based decisions, continuous improvement, and quality excellence across global AG product lines.

Experience Required

Advanced analytics, data visualization, and reporting using Power BI, Excel, Python, Databricks, Qlik Sense, and Power Apps.
Support Development and deployment of AI, Machine Learning (ML), and Generative AI solutions to enhance decision intelligence, automation, and business productivity.
Execute projects leveraging analytics, automation, low-code platforms, and enterprise data solutions.
Analyze warranty, telematics, engineering, and customer data to identify trends, predict failures, and improve product quality and reliability.
Support mechanical, electrical, and system-level root-cause investigations using statistical and predictive analytics techniques.
Utilize enterprise and engineering platforms including Azure DevOps, Microsoft Dynamics, Databricks
Transform complex data into actionable insights that enable fact-based decisions, continuous improvement, and innovation across global AG product lines.
Strong English written and verbal communications skills
2 to 6 years of prior work experience in data analysis using statistical tools and providing inferences along with recommendations.

Preferred Qualifications

Bachelor’s degree in engineering (Mechanical / Electrical / Computer Science) or similar

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Benefits

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: