WalkIn - Process Associate - US Hostel Based Process

ATAIN; Gurugram District; On-site; INR 240,000 - 360,000; Full time

Job summary

Atain is inviting candidates for a walk-in interview for the position of Customer Service Executive - Inbound Voice Process at our Gurgaon (Work from Office) location. The role involves handling inbound inquiries in English and Hindi, delivering quality service, and adhering to compliance standards.

Rotational shifts and 5-day work weeks are expected. Interview details: 15th October 2026, 11:00 AM to 2:00 PM at Ground Floor, InfoTech Centre, Dhundahera, Gurugram - 122016, Haryana, India.

Qualifications

• Fluent in English and Hindi.
• Customer-focused with strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Willingness to work in rotational shifts.

Responsibilities

• Handle inbound customer queries professionally.
• Resolve customer concerns efficiently and accurately.
• Deliver exceptional customer service and support.
• Adhere to quality and compliance standards.

Skills

English & Hindi communication

Customer focus

Problem solving

Job description

Dear Candidate,

Greetings from Atain!!!

We are pleased to invite you for a Walk-In Interview for the position of Customer Service Executive - Inbound Voice Process with a leading international hospitality process based in Gurgaon.

Interview Details

Date: 15th October 2026 (Thursday)
Time: 11:00 AM to 2:00 PM
Venue:
Ground Floor, InfoTech Centre
Milestone 14/2, Old Delhi Gurugram Road
Dhundahera, Gurugram - 122016
Haryana, India

Position Details

• Role: Customer Service Executive
• Process: International Hospitality/Hostel-Based Process
• Industry: BPO / Customer Support
• Location: Gurgaon (Work from Office)
• Working Days: 5 Days a Week
• Shifts: Rotational Shifts

Key Responsibilities

• Handle inbound customer queries professionally.
• Resolve customer concerns efficiently and accurately.
• Deliver exceptional customer service and support.
• Adhere to quality and compliance standards.

Eligibility Criteria

• Good communication skills in English and Hindi.
• Customer-focused aproach with strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Flexibility to work in rotational shifts.

This opportunity offers exposure to an international process, a dynamic work environment, and excellent career growth prospects within the customer service industry.

If you are interested in this opportunity, we would be delighted to meet you. Kindly carry:

• An updated copy of your resume.
• A valid photo ID proof.