Walk-in | Tenured Talent Wanted For International Voice Process

Sutherland; Chennai District; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Cab facility

Job summary

Sutherland invites candidates for an International Voice Process Technical/Customer Support role in Chennai. Immediate joiners with strong English communication are preferred. The position offers night shifts, a five-day work week, and cab facility within ~25 km, with WFO at Gateway Office Parks Perungalathur.

Freshers are welcome, and the emphasis is on customer care, problem solving, and willingness to learn. Location is Chennai; transport and shift details are provided during onboarding.

Qualifications

• Freshers are eligible to apply.
• Excellent verbal communication skills in English
• Willing to learn and adapt to customer needs

Responsibilities

• Handle inbound international customer calls.
• Provide technical support and issue resolution.
• Deliver high-quality customer service.
• Maintain accurate customer interaction records.

Skills

Verbal English

Customer service

Problem solving

Job description

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process Technical/Customer Support role. This opportunity is ideal for

Tenured & freshers who are passionate about customer service and have strong English communication skills.

Key Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria

• Freshers are eligible to apply
• Excellent verbal communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn

Shift & Work Details

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

(Note: Looking for people who can join us Immediately)

Work Location

Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

Selection Process

1. HR Interview

2.SD Panel Interview

3.Voice Assessment