Walk-in | Telecalling Executive

Unitech Security Systems; Ghaziabad District; On-site; INR 240,000 - 420,000; Full time

Job summary

Unitech Security Systems invites a female candidate for a telecalling/inside sales role. You will connect with dealers, distributors, system integrators, and electrical contractors across regions to pitch CCTV cameras, PoE switches, fiber optical cables, and rack enclosures.

Responsibilities include lead generation, quotations, follow-ups, and CRM management. You will coordinate with sales, dispatch, and technical support to ensure timely orders and high customer satisfaction.

Qualifications

• 1-3 years in telecalling, inside sales, or B2B coordination.
• Experience in electronics, hardware, or security industry considered a strong plus.
• Good communication in Hindi and English; regional language knowledge is a plus.

Responsibilities

• Outbound & inbound calling to dealers, distributors, system integrators, and electrical contractors to pitch CCTV cameras, PoE switches, fiber cables, and rack enclosures.
• Lead generation & qualification from inquiries via IndiaMART, WhatsApp, social media, and website.
• Share updated price lists, product catalogs, and customized quotations promptly.
• Follow-up with prospects to convert inquiries into orders.
• Maintain daily logs of calls, feedback, and lead statuses in Excel or CRM.
• Coordinate with sales, dispatch, and technical support for timely orders and customer satisfaction.
• Assist in onboarding new dealers and expanding the regional distribution network.

Skills

Telecalling

Inside Sales

B2B coordination

Hindi

English

Education

Graduate

Diploma preferred

Tools

CRM

MS Excel

Job description

Role & Responsibilities

• Outbound & Inbound Calling: Connect with dealers, distributors, system integrators, and electrical contractors across regions to pitch CCTV cameras, PoE switches, fiber optical cables, and rack enclosures.
• Lead Generation & Qualification: Handle inquiries generated via digital platforms (IndiaMART, WhatsApp, social media, website) and qualify potential buyers.
• Quotations & Product Sharing: Share updated price lists, product catalogs, and customized quotations with clients promptly.
• Follow-up & Conversion: Maintain regular follow-ups with prospective dealers and clients to convert inquiries into confirmed orders.
• Database & CRM Management: Maintain daily logs of calls, customer feedback, and lead statuses in Excel or CRM software.
• Coordination: Coordinate with the sales, dispatch, and technical support teams to ensure timely order dispatch and customer satisfaction.
• Dealer Network Expansion: Assist the sales management team in onboarding new dealers and expanding the regional distribution network.

Preferred Candidate Profile

• Experience: 1 to 3 years of proven experience in telecalling, inside sales, or B2B client coordination (experience in electronics, hardware, or security industry is a strong plus).
• Communication Skills: Excellent verbal communication and convincing skills in Hindi and English; regional language knowledge is an added advantage.
• Education: Minimum Graduate in any stream (Diploma or technical background preferred).
• Technical Aptitude: Basic understanding of CCTV systems, networking, or security hardware terminology.
• Computer Proficiency: Good working knowledge of MS Excel, email correspondence, and CRM tools.
• Soft Skills: Target-oriented, polite, persistent, and capable of handling customer queries professionally.

Only Female Candidate Required for this Job