Walk-in | Salesforce Developer Lead

Tata Consultancy Services; Mumbai; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Tata Consultancy Services in Mumbai invites a Salesforce Sales Cloud Tech Lead with 6+ years of hands-on experience to guide complex Service Cloud implementations and architecture decisions. You will mentor engineers, drive best practices, and collaborate with stakeholders and architects to deliver scalable, secure solutions.

The role emphasizes design reviews, integration with external systems, and ensuring delivery excellence in a permanent position.

Qualifications

• 6+ years of Salesforce experience.
• Lead Salesforce Service Cloud implementations and enhancements.
• Mentor developers and admins to follow best practices.
• Collaborate with stakeholders, product owners, and architects.
• Design scalable Salesforce solutions and architectures.

Responsibilities

• Lead Salesforce Service Cloud implementation and enhancement projects.
• Define solution architecture and technical design aligned with business requirements.
• Mentor and guide Salesforce developers and administrators.
• Conduct design reviews, code reviews, and ensure adherence to Salesforce best practices.
• Collaborate with business stakeholders, product owners, and architects.

Skills

Leadership

Mentoring

Requirements gathering

Communication

Salesforce expertise

Tools

Salesforce Service Cloud

Apex & LWC

Aura & Visualforce

REST/SOAP integrations

CI/CD tools (Copado/Gearset/Jenkins/Azure DevOps)

Job description

Walkin Interview - Mumbai Yantra Park -5th Sep-26

Job Role - Salesforce Sales Cloud Tech Lead

Exp-6+ Years

Location-Mumbai Yantra Park

Job Type - Permanent!

Role & responsibilities

• Lead Salesforce Service Cloud implementation and enhancement projects.
• Define solution architecture and technical design aligned with business requirements.
• Mentor and guide Salesforce developers and administrators.
• Conduct design reviews, code reviews, and ensure adherence to Salesforce best practices.
• Collaborate with business stakeholders, product owners, and architects.

Salesforce Service Cloud Development

• Design and develop custom solutions using:
  • Apex Classes, Triggers, Batch Apex
  • Lightning Web Components (LWC)
  • Aura Components
  • Visualforce (where applicable)
• Configure and enhance:
  • Case Management
  • Omni-Channel Routing
  • Knowledge Base
  • Entitlements & Milestones
  • Service Console
  • Email-to-Case
  • Web-to-Case
  • Live Chat / Messaging
  • Service Contracts

Integration & Architecture

• Design integrations with external applications using:
  • REST APIs
  • SOAP Services
  • Platform Events
  • Middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.)
• Implement scalable and secure integration frameworks.
• Ensure compliance with Salesforce security and governance standards.

DevOps & Deployment

• Manage CI/CD pipelines using:
  • Copado
  • Gearset
  • Jenkins
  • Azure DevOps
• Handle release management and deployment activities.
• Improve code quality through automated testing and code analysis.

Stakeholder Management

• Participate in requirement gathering and solution workshops.
• Present technical solutions to business and leadership teams.
• Provide production support and resolve critical issues.