Walk-in | Sales Associate

Delhi Duty Free Services (DDFS); Delhi Cantonment; On-site; INR 180,000 - 240,000; Full time

Job summary

Delhi Duty Free Services (DDFS) at Delhi airport is seeking a Graduate with excellent communication for a cashier/sales associate role. You will manage cash, process payments, and provide outstanding customer service with a strong focus on security and accuracy.

Responsibilities include presenting merchandise, driving sales, keeping displays attractive and tidy, and assisting in stock control. Passport required; candidates should be well groomed and professional.

Qualifications

• Graduate required for this role.
• Excellent communication skills.
• Well groomed and professional appearance.

Responsibilities

• A. Cash Register Procedures: Ensure the float is correct and that all keyed information into the POS terminal is done so accurately.
• A. Cash Register Procedures: Process customers transactions efficiently.
• A. Cash Register Procedures: Handling currency/credit cards and any form of payment in a safe, secure, and responsible manner.
• A. Cash Register Procedures: Ensure cash and documentation is secure always.
• A. Cash Register Procedures: Balance the cash at the end of the shift.
• B. Selling: Acknowledge and approach customers, establish customer needs.
• B. Selling: Present, demonstrate and sell the benefits of the merchandise.
• B. Selling: Complete the sale and make related sales.
• B. Selling: Make a continuous effort to have the best sales results for the department.
• B. Selling: Introduce customers to other departments after having dealt with their needs.
• B. Selling: Assist in any other section of the shop, which may be under pressure.
• C. Presentation and Merchandise: Ensure the complete, full range of stocks are on display always.
• C. Presentation and Merchandise: Ensure the merchandise is displayed in an attractive and enticing manner to customers.
• C. Presentation and Merchandise: Handle and demonstrate the merchandise with confidence and in a professional manner.
• C. Presentation and Merchandise: Keep the merchandise and surrounding area clean and tidy.
• C. Presentation and Merchandise: Store the merchandise in a proper manner to avoid breakage or damage.
• D. Stock Administration: Assist in stock control, check, and count goods.
• D. Stock Administration: Maintain the highest level of accuracy when checking and counting goods.
• D. Stock Administration: Maintain the highest level of inventory control daily.
• D. Stock Administration: Take part in Duty Free stock-takes.

Skills

Customer service

Cash handling

Sales skills

Merchandise presentation

Education

Graduate

Job description

Role & responsibilities:

A. Cash Register Procedures

• Ensure the float is correct and that all keyed information into the POS terminal is done so accurately
• Process customers transactions efficiently
• Handling currency/credit cards and any form of payment in a safe, secure, and responsible manner
• Ensure cash and documentation is secure always
• Balance the cash at the end of the shift

B. Selling

• Acknowledge and approach customers, establish customer needs.
• Present, demonstrate and sell the benefits of the merchandise.
• Complete the sale and make related sales.
• Make a continuous effort to have the best sales results for the department.
• Introduce customers to other departments after having dealt with their needs.
• Assist in any other section of the shop, which may be under pressure.

C. Presentation and Merchandise

• Ensure the complete, full range of stocks are on display always.
• Ensure the merchandise is displayed in an attractive and enticing manner to customers.
• Handle and demonstrate the merchandise with confidence and in a professional manner.
• Keep the merchandise and surrounding area clean and tidy.
• Store the merchandise in a proper manner to avoid breakage or damage.

D. Stock Administration

• Assist in stock control, check, and count goods.
• Maintain the highest level of accuracy when checking and counting goods.
• Maintain the highest level of inventory control daily.
• Take part in Duty Free stock-takes

Preferred candidate profile:

Graduate

Passport

Excellent communication

Well groomed