Walk-in | P&C Insurance Back Office| 4yr To 8 yrs Exp | SME | Gurugram

Cognizant; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Cognizant is hiring experienced professionals for SME roles within US Property & Casualty (P&C) Insurance Operations. We seek candidates with strong expertise in Commercial Lines, Personal Lines, Insurance Broking Operations, Policy Servicing, QA/QC, and team management. Cognizant is located in Gurugram, Haryana, with Work from Office and US Shift.

Experience required is 4 to 8 years. Immediate joiner only, walk-ins encouraged for interviews on 4th & 5th Nov 2026, 10 A.M to 2 P.M, with updated

Qualifications

• Minimum 4+ years of experience in P&C Insurance or Insurance Broking Operations.
• Strong knowledge of Commercial Lines, Personal Lines, QA/QC, Policy Servicing, Endorsements, Renewals, and Insurance Documentation.
• Good understanding of ACORD Forms, Evidence of Coverage, Policy Lifecycle, and US Regulations.
• Experience in handling complex insurance transactions and client-servicing activities.
• Exposure to process transitions, migrations, or standardization projects is preferred.
• Excellent communication, stakeholder management, problem-solving, and analytical skills.

Responsibilities

• Serve as a domain expert across multiple P&C Insurance processes including Quote Review, Policy Servicing, Endorsements, Renewals, Client Setup, Premium Financing, and Program Brokering.
• Review complex submissions, quotes, binders, endorsements, billing issues, and customer escalations.
• Conduct quality audits, identify defects, and drive continuous process improvement initiatives.
• Create and maintain SOPs, process maps, job aids, workflows, and quality frameworks.
• Collaborate with Account Managers, Underwriters, Carriers, and internal stakeholders to resolve complex cases.
• Provide floor support, coaching, knowledge sharing, and mentoring to team members.
• Drive operational excellence, productivity, quality, and compliance metrics.
• Support transition, migration, and process stabilization projects.

Skills

P&C Insurance expertise

QA/QC

Policy Servicing

Endorsements

Renewals

Insurance Documentation

ACORD Forms knowledge

Client Servicing

Stakeholder Management

Analytical Skills

Job description

Cognizant Technology Solutions Pvt. Ltd.

Location: Cognizant Technology Solutions Pvt. Ltd. tower -3 ,Candor Gurgaon One Realty Projects Pvt Ltd Tikri Village, Sector 48 Gurugram 122 001 Haryana

Work Mode: Work from Office

Shift: US Shift

Experience: 4 Years to 8 yrs

Notice Period :- Looking for immediate Joiner only

Job Summary:

Cognizant is hiring experienced professionals for SME, roles within US Property & Casualty (P&C) Insurance Operations. We are looking for candidates with strong expertise in Commercial Lines, Personal Lines, Insurance Broking Operations, Policy Servicing, QA/QC, and team management.

Key Responsibilities:

• Serve as a domain expert across multiple P&C Insurance processes including Quote Review, Policy Servicing, Endorsements, Renewals, Client Setup, Premium Financing, and Program Brokering.
• Review complex submissions, quotes, binders, endorsements, billing issues, and customer escalations.
• Conduct quality audits, identify defects, and drive continuous process improvement initiatives.
• Create and maintain SOPs, process maps, job aids, workflows, and quality frameworks.
• Collaborate with Account Managers, Underwriters, Carriers, and internal stakeholders to resolve complex cases.
• Provide floor support, coaching, knowledge sharing, and mentoring to team members.
• Drive operational excellence, productivity, quality, and compliance metrics.
• Support transition, migration, and process stabilization projects.

Required Skills & Experience

• Minimum 4+ years of experience in P&C Insurance / Insurance Broking Operations.
• Strong expertise in Commercial Lines, Personal Lines, QA/QC, Policy Servicing, Endorsements, Renewals, and Insurance Documentation.
• Good understanding of ACORD Forms, Evidence of Coverage, Policy Lifecycle, and US Insurance Regulations.
• Experience in handling complex insurance transactions and client-servicing activities.
• Exposure to process transitions, migrations, or standardization projects is preferred.
• Excellent communication, stakeholder management, problem-solving, and analytical skills.

Interested candidates can walk-in for an interview on 4th & 5th Nov 2026 with update resume .

Time:- 10 A.M to 2 P.M

Regards

CTS Hiring Team.