US INSURANCE BROKING

Hyrix; Gurugram District; On-site; INR 337,000 - 690,000; Full time

Job summary

Hyrix is seeking experienced SME/SPE professionals in US Insurance Broking to manage complex policy servicing across Personal and Commercial Lines and Employee Benefits. You will review submissions, support transition projects, and drive quality improvements while coordinating with carriers and internal teams.

Immediate joiners only for Gurugram location. Prior experience with L2/L3 processes and regulatory compliance will be highly valued.

Qualifications

• Experience in US Insurance Broking operations and complex policy servicing.
• Exposure to PL, CL, and EB products and related documentation.
• Knowledge of regulatory requirements and quality standards.

Responsibilities

• Act as domain expert across multiple L2/L3 processes (Quote Review, Program Brokering, Policy Servicing).
• Review submissions, quotes, binders, endorsements, and billing issues.
• Support transition/migration activities including SOP creation and process mapping.
• Conduct quality audits and drive continuous improvement.
• Coordinate with Account Managers, carriers, and internal teams to resolve cases.
• Provide floor support, mentor associates, and ensure compliance with guidelines.

Skills

US Insurance Broking

Personal Lines

Commercial Lines

Employee Benefits

Quote Review

Policy Servicing

Billing Resolution

ACORD Forms

EOC

Regulatory Compliance

Quality Audits

Process Mapping

Transition

Migration

L2/L3 Escalation

Stakeholder Coordination

Team Mentoring

Job description

HIRING ALERT | SPE & SME – US INSURANCE BROKING

Location: Gurugram

Notice Period: Immediate Joiners Only

Industry: US Insurance Broking

Experience: SPE: As per role requirements SME: 3–5 years of relevant insurance broking experience

Salary / CTC Details

• SPE: ₹3,37,050 – ₹5,28,990 per annum
• SME: ₹5,06,550 – ₹6,90,000 per annum

Job Description – Subject Matter Expert (SME)

We are looking for experienced professionals in US Insurance Broking with strong knowledge of Personal Lines (PL), Commercial Lines (CL), and Employee Benefits (EB). The ideal candidate should have expertise in complex insurance operations, quality management, process transitions, and stakeholder coordination.

• Act as a domain expert across multiple L2/L3 processes, including Quote Review, Program Brokering, Policy Servicing, Premium Financing, and Client Setup.
• Review complex insurance submissions, quotes, binders, endorsements, billing issues, and escalations.
• Support transition and migration activities, including SOP creation, process mapping, job aids, L2/L3 workflows, and quality parameters.
• Conduct quality audits, identify process defects, and drive continuous improvement initiatives.
• Coordinate with licensed Account Managers, insurance carriers, and internal teams to resolve complex cases.
• Provide floor support, mentor associates, and validate process deliverables.
• Ensure compliance with US insurance regulations, documentation standards, and servicing guidelines.
• Support multi-region process standardization and operational excellence initiatives.

Required Skills & Experience

• US Insurance Broking Operations
• Personal Lines (PL)
• Commercial Lines (CL)
• Employee Benefits (EB)
• Quote Review & Program Brokering
• Policy Servicing & Endorsements
• Premium Financing & Billing Resolution
• ACORD Forms & Insurance Documentation
• Evidence of Coverage (EOC)
• US Insurance Regulatory Requirements
• Quality Audits & Defect Management
• SOP Creation & Process Mapping
• Transition, Migration & Process Standardization
• L2/L3 Escalation Management
• Stakeholder & Client Coordination
• Team Mentoring & Floor Support

Candidate Requirements

• SME: 3–5 years of relevant US insurance broking experience.
• Strong expertise in Personal Lines, Commercial Lines, and/or Employee Benefits.
• Good understanding of US insurance documentation, regulatory requirements, and servicing workflows.
• Experience in transitions, migrations, or multi-region standardization programs is preferred.
• Strong analytical, communication, problem-solving, and quality management skills.
• Immediate joiners only.