Walk-in | Overseas Manager

Sehdev Travel; Jalandhar; On-site; INR 279,000 - 502,000; Full time

Job summary

Sehdev Travel in Jalandhar, India, is seeking a Floor Manager to supervise daily floor operations and ensure smooth customer service across the store. You will oversee staff scheduling, onboarding, and performance while maintaining health and safety standards.

You will coordinate with management to improve processes, handle customer complaints, manage inventory, and implement promotional activities. The role requires effective communication in a fast-paced retail environment.

Responsibilities

• Supervise and coordinate daily operations on the floor.
• Manage staff schedules and assignments.
• Train and onboard new employees.
• Monitor customer flow and customer service performance.
• Ensure compliance with health and safety regulations.
• Address customer complaints and resolve issues efficiently.
• Assist in inventory management and stock replenishment.
• Develop and implement promotional activities.
• Collaborate with management to improve operational procedures.
• Conduct regular staff meetings to communicate goals and updates.

Job description

Floor Manager Responsibilities & Duties

• Supervise and coordinate daily operations on the floor.
• Manage staff schedules and assignments.
• Train and onboard new employees.
• Monitor customer flow and customer service performance.
• Ensure compliance with health and safety regulations.
• Address customer complaints and resolve issues efficiently.
• Assist in inventory management and stock replenishment.
• Develop and implement promotional activities.
• Collaborate with management to improve operational procedures.
• Conduct regular staff meetings to communicate goals and updates.