Freshers as well as exp - Customer support domain

wroots global pvt ltd; Bangalore Rural; On-site; INR 167,000 - 279,000; Full time

Job summary

wroots global pvt ltd in Bangalore is hiring for a Customer Support Executive - Voice Process. Freshers and experienced candidates are welcome. The role focuses on handling inbound/outbound customer calls, providing information, and resolving queries with timely escalation when needed.

Night shift only, 5 days working with 2 days off. Immediate joiners preferred. Kannada is a plus along with good English and Hindi communication skills.

Qualifications

• Experience: Freshers & Experienced both welcome.
• Education: 12th pass or Graduate.
• Communication: Good English and Hindi; Kannada is a plus.

Responsibilities

• Handle customer queries and resolve them.
• Provide product/service information with clarity.
• Escalate complex issues to seniors on time.

Skills

Customer handling

Problem solving

Basic computer knowledge

English + Hindi

Education

12th pass

Graduate

Job description

EXCITING OPPURTUNITIES FOR CUSTOMER SUPPORT DOMAIN.

FRESHERS AND EXPERIENCED.

Hiring: Customer Support Executive - Voice Process*

Location: Bangalore

Role

Handle inbound/outbound customer s and provide quick, accurate support. Be the voice that solves problems and keeps customers happy

Key Responsibilities

• Handle customer s and resolve queries
• Provide product/service information with clarity
• Escalate complex issues to seniors on time

Requirements

• Experience: Freshers & Experienced both welcome
• Education: 12th pass Graduate
• Communication: Good English + Hindi. Kannada is a plus
• Skills: Customer handling, problem-solving, basic computer knowledge

Schedule

• Shift: Night Shift only
• Working: 5 Days Working | 2 Days Off

Important

• Immediate Joiners Preferred