Freshers as well as exp - Customer support domain

wroots global pvt ltd; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Wroots Global Pvt Ltd in Bangalore is hiring a Customer Support Executive - Voice Process. Freshers and experienced candidates are welcome to apply; you will handle inbound and outbound calls, delivering quick and accurate support to customers.

Responsibilities include providing product/service information clearly, resolving queries, and escalating complex issues to seniors on time. Night shift, 5 days working with 2 days off. Immediate joiners preferred.

Qualifications

• Freshers or experienced candidates are welcome.
• Strong communication in English and Hindi; Kannada is a plus.

Responsibilities

• Handle inbound/outbound customer calls and resolve queries.
• Provide clear information about products and services.
• Escalate complex issues to seniors promptly.

Skills

Customer handling

Problem-solving

Basic computer knowledge

Education

12th pass

Graduate

Job description

EXCITING OPPURTUNITIES FOR CUSTOMER SUPPORT DOMAIN.

FRESHERS AND EXPERIENCED.

Hiring: Customer Support Executive - Voice Process*

Location: Bangalore

Role

Handle inbound/outbound customer s and provide quick, accurate support. Be the voice that solves problems and keeps customers happy

Key Responsibilities

• Handle customer s and resolve queries
• Provide product/service information with clarity
• Escalate complex issues to seniors on time

Requirements

• Experience: Freshers & Experienced both welcome
• Education: 12th pass Graduate
• Communication: Good English + Hindi. Kannada is a plus
• Skills: Customer handling, problem-solving, basic computer knowledge

Schedule

• Shift: Night Shift only
• Working: 5 Days Working | 2 Days Off

Important

• Immediate Joiners Preferred