Walk-in | Network Engineer

Tata Consultancy Services; Gandhinagar; On-site; INR 400,000 - 700,000; Full time

Job summary

Tata Consultancy Services (TCS) Gandhinagar is conducting a walk-in drive for a Network Engineer. The role requires networking and telecom knowledge, CCNA certification, and 1–5 years of experience. The interview location is Gandhinagar with 24x7 shift expectations.

Applicants should bring an updated resume, a completed TCS application form, two photocopies of Aadhar or PAN, and a passport-size photo. A 15-year education path with CCNA is required for eligibility.

Qualifications

• Solid networking and telecom knowledge with CCNA certification.
• Good communication and interpersonal skills.
• Experience with last mile access networks and network elements routers.
• Understanding of telecom processes and technologies (FTTB/FTTN/VDSL/COPPER/GPON).
• Exposure to provisioning configuration of telecom services.
• Willingness to work in 24x7 shift patterns.

Responsibilities

• Handle customer inquiries via Voice, Email, and Chat channels.
• Resolve issues within defined timelines to ensure customer satisfaction.
• Maintain accurate records in internal systems and meet SLAs.
• Collaborate with internal/external teams for quick issue resolution.
• Support day-1 service delivery and day-2 service assurance activities.

Skills

Networking knowledge

Telecom knowledge

Communication skills

Last mile access network

Network elements routers

Telecom processes understanding

Education

Bachelor's Degree with CCNA Certification

15 years of regular education

Job description

Walk-In Drive at TCS Gandhinagar hiring for Network Engineer!

Role: Network Engineer

Skill: Networking knowledge / Telecom knowledge

Experience: 1 year to 5 years

Job Location: Gandhinagar

Shift: 24x7 shifts

Interview Date: 12th Sep 2026, Saturday

Entry Time: 10:00 AM to 12:30 PM

Interview Location: Tata Consultancy Services Ltd, Garima Park, IT/ITES SEZ, DA IICT Road, Infocity, Gandhinagar, Gujarat

Things to carry for interview:

• Candidates must carry a copy of their updated resume
• It is mandatory to submit a valid copy of TCS application form during the drive
• Please carry 2 Photocopies of original Aadhar or PAN card
• Candidates must carry a passport size photo

Education:

• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Full-time graduation with CCNA Certified
• Must have completed 15 years of regular education

Must Have Skills:

• Good Communication and interpersonal skills
• Experience in last mile access network and network elements routers
• Good understanding of telecom processes
• Basic understanding of telecom technologies such FTTB FTTN VDSL Copper GPON etc.
• Exposure of working on Provisioning configuration of Telecom services
• Readiness to work in shifts
• Experience in the design, configuration and telecom systems, hardware and software applications.
• Understanding of switching systems, cabling and fiber optics.
• Knowledge of network topology
• Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added advantage
• LAN, WAN, WLAN infrastructures
• Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
• ATM, MPLS, Frame Relay, and Metro Ethernet

Good To Have Skills:

• Perform configuration, turn-up and testing of managed services equipment

for day 1 (Service Delivery) customer installations and day 2 (Service

Assurance) support of existing customers.

• Work with off-net providers to troubleshoot connectivity issues with

circuits or vendor supplied Customer Premises Equipment (CPE).

• Use various software systems and applications to effectively troubleshoot

issues and equipment relating to underlying network connectivity, as well to identify configuration and other related issues with managed services equipment.

• Train and mentor supported teams.
• Collaborate with and foster relationships with internal and external

customers

Process Specific Responsibilities:

Networking knowledge / Telecom knowledge with CCNA certified. Basic understanding of telecom technologies such FTTB, FTTN, VDSL Copper

GPON.

Key Responsibilities:

• Handle customer enquiries through Voice, Email, and Chat channels
• Resolve customer issues accurately and efficiently within defined timelines
• Deliver high levels of customer satisfaction and First Contact Resolution (FCR)
• Manage customer complaints and escalations with complete ownership
• Maintain accurate records of customer interactions in internal systems
• Meet quality, productivity, compliance, and customer experience targets
• Work directly with customers while adhering to project timelines and SLAs
• Follow Agile ways of working and support continuous improvement initiatives
• Collaborate with internal teams to ensure prompt issue resolution
• Ensure adherence to organizational policies and customer service standards

Education:

• Bachelor's Degree with CCNA Certification
• Minimum 15 years of regular education

Technical Skills:

• Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added

advantage

• LAN, WAN, WLAN infrastructures
• Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
• ATM, MPLS, Frame Relay, and Metro Ethernet
• Understanding of switching systems, cabling and fiber optics
• Basic understanding of telecom technologies such FTTB FTTN VDSL Copper GPON etc.

Soft Skills:

• Use various software systems and applications to effectively troubleshoot

issues and equipment relating to underlying network connectivity, as well to identify configuration and other related issues with managed services equipment.

• Collaborate with and foster relationships with internal and external

customers.

• Perform configuration, turn-up and testing of managed services equipment for day 1 (Service Delivery) customer installations and day 2 (Service Assurance) support of existing customers.

Preferred Qualifications:

• 1-5 years of experience in Networking or Telecom
• CCNA Certified
• Prior experience in Network and Telecom Domain
• Exposure to customer satisfaction and quality metrics