Assistant Manager - IT

Coppergate; Thane; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Coppergate is seeking an experienced network engineer to manage day-to-day network operations, including WAN/LAN/VPN, device configuration, and performance tuning. The role requires hands-on experience with routers, switches, firewalls, and monitoring tools, ensuring reliable and secure connectivity across the organization.

Candidates should have 5+ years of experience, a Graduate degree, and strong knowledge of TCP/IP, DNS, SNMP, and VLAN technologies.

Qualifications

• Graduate with 5+ years of network experience.
• Experience with LAN/WAN, VPN, VLAN tagging, and firewall policies.
• Strong knowledge of TCP/IP, IPSEC, SSL-VPN, and routing protocols.

Responsibilities

• Manage day-to-day network operations including WAN/LAN/VPN.
• Monitor network performance and troubleshoot issues.
• Upgrade firmware and configure network devices per policy.
• Maintain documentation and report status to stakeholders.
• Coordinate incident and problem management activities.

Skills

Troubleshooting

Communication skills

Team player

Remote access issues

Education

Graduate

Tools

Cisco IOS

FortiGate

Wireshark

NetFlow

SNMP

Job description

Role & responsibilities

• Take care of day to day Network, WAN /LAN/ VPN (SSL, IPSEC, PPTP, TCP/IP, and DNS), DHCP, and UDP related calls.
• Good practical knowledge of (LAN & WAN) component (Switches, router & firewall) with real time support.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Maximising network performance through ongoing monitoring and troubleshooting
• Updating network equipment to the latest firmware releases
• Reporting network status to key stakeholders
• Maintains, monitors and troubleshoots within the roles of Incident Management (Return-to-Service) and/or Problem Management (Reason for Outage).
• MPLS network and Wireless (Plan deployment and operation).
• Solid understanding of Network Administration, including users, permissions, Client/Server networks, login authentication, SNMP, Network Admin. Software, etc.
• Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment;
• Defining network policies and procedures; establishing connections and firewalls.
• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Excellent analysis, trouble shooting, and communications skills
• Ability to provide detailed case notes according to internal procedures and standards of quality,
• Video conferencing arranging for senior management.

Preferred candidate profile

• Qualification: Graduate
• Experience: Min 5 Years
• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP,
• SNMP, FTP, TFTP, Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w.
• Cisco switches Spanning Tree, Virtual- Chassis, Aggregated Interfaces, Access list, VRRP, Port security
• Manage and troubleshoot on FortiGate firewall (ipv4 policies, Security profile and VPN setup)
• Cisco routers and firewalls and switches NAT, VPN (Site to site and RA).
• HPE routers and firewalls and switches NAT, VPN (Site to site and RA).
• Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d,802.1w., IPSEC VPN/SSL-VPN/NAT/GRE/
• FortiGate FW/GW Configure Firewall polices
• Routing protocols Static, Policy based routing, OSPF, BGP.
• Network Monitoring/Diagnostic tools: - Net flow / SFLOW, Wireshark, MRTG, SNMP NTP etc.
• Desirable: - Any web filtering tool experience.
• Hands on experience on Routers, firewall, L3 and Access Switches
• CCNA certified.
• Microsoft certified ( MCSC / MCSA ).
• Good understanding of Active Directory, Win Server, IIS, SQL, and Web services in a high availability environment.

Soft Skills:

• Thorough knowledge of troubleshooting remote access issues
• Excellent communication skills, (active listening skills)
• Able to articulate and speak with clear voice
• Diplomatic and must have interpersonal skills
• Able to understand the businesss objectives
• Must have empathy with end users
• Team player
• Professional code of conduct
• Must have a good understanding of the organization
• Must have basic technical knowledge of all technology used for the business processes.
• Good writing techniques (English)
• Good phone techniques (English)

Other information:

Work Mode: Work from Office

Shift: US Shift

Working days: 5 days