Walk-in | Mega walk-in For fresher and experienced both

Tech Mahindra; Kolkata District; On-site; INR 185,000 - 226,000; Full time

Job summary

Tech Mahindra in Kolkata is hiring a Customer Support Associate (Voice Process) for Hindi & English, 100% onsite at Rajarhat. You will handle customer calls, resolve queries, and work in a 247 rotational shift schedule with 5 working days and 2 rotational offs. Freshers are welcome and the minimum education is 12th pass.

Salary is fixed with a typical CTC around 205,830 INR per year; joining bonus up to 6,000 INR may apply for eligible freshers. Bring CV and Aadhaar card to the interview process.

Qualifications

• Minimum education: Higher Secondary (12th Pass).
• Freshers are welcome.
• Excellent verbal communication in English and Hindi.

Responsibilities

• Resolve customer queries via voice calls.

Skills

English

Hindi

Education

Higher Secondary (12th Pass)

Job description

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

For further details reach out to this number (6291707604)

Designation

Customer Support Associate

Job Role

• Resolve customer queries via voice calls

Job Details

• Contractual role
• Fixed salary

Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass)
• *Freshers are welcome*

Work Details

• Work timing: 247 rotational shifts
• 5 working days with 2 rotational weekly offs
• Maximum age limit: 40 years

Skills Required

• Excellent verbal communication skills in English and Hindi
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round
• Assessment
• Final round

Compensation

• Freshers: 205830 CTC (Approx. 12.4K in-hand/month)(Monthly CTC Approx.: 17.1k)
• *Joining bonus Up to 6k (Applicable to fresher aged 18-24 years who do not have an existing PF account or UAN)*

Documents Required

• Aadhaar Card (with complete Date of Birth) Mandatory
• E-Aadhaar Mandatory
• PAN Card Mandatory
• Educational documents (10th & 12th mark sheets)
• For experienced candidates:
• Experience Letter
• Offer Letter
• Last 3 months payslips

Interested candidates can reach out to this number (6291707604)

Immediate joiners only.

Location: Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of TCS Geetanjali Park)

**Candidates need to carry CV & Aadhar card(Government id card)**