Walk-in | IPD Executive

Yashoda Hospitals; Hyderabad; On-site; INR 201,000 - 357,000; Full time

Job summary

Yashoda Hospitals in Secunderabad is seeking a proactive IPD Admission Coordinator to manage IPD admission and registration processes, coordinate with patients and attendants, and ensure smooth bed allocation and hospital flow.

You will work across Billing, Nursing, Medical, Insurance, Pharmacy, Diagnostics and other departments, explain procedures, maintain patient records, and uphold NABH standards and patient confidentiality. Walkins from 11th Sept'26 to 16th Sept'26 at 9th Floor, HR office.

Qualifications

• Experience with IPD processes and hospital admissions workflows.
• Strong verbal and written communication with patients and attendants.
• Ability to coordinate across multiple departments to ensure smooth patient flow.

Responsibilities

• Manage IPD admission and registration as per hospital protocols.
• Coordinate with patients/attendants for admission formalities, documents, room categories, deposits, and procedures.
• Coordinate with Bed Management/Operations for bed and room allocation.
• Ensure timely updates of patient information in the HIS.
• Liaise with Billing, nursing, medical, insurance/TPA, pharmacy, diagnostics, and other departments for smooth patient movement.
• Explain procedures, charges, and information to patients/attendants clearly.
• Coordinate shifting, transfers, procedures, investigations and other patient requirements.
• Monitor pending documentation and ensure forms/records are complete.

Skills

IPD coordination

Patient handling

Communication skills

Multitasking

HIS software

Tools

Hospital Software/HIS

Job description

Role & responsibilities

• Manage IPD admission and registration processes as per hospital protocols.
• Coordinate with patients and attendants regarding admission formalities, required documents, room categories, deposits, and hospital procedures.
• Coordinate with the Bed Management/Operations team for bed and room allocation.
• Ensure accurate and timely updating of patient information in the hospital information system.
• Coordinate with the Billing, Nursing, Medical, Insurance/TPA, Pharmacy, Diagnostics, and other support departments for smooth patient movement and services.
• Explain hospital procedures, charges, and other relevant information to patients/attendants in a clear and courteous manner.
• Coordinate with the concerned departments for shifting, transfers, procedures, investigations, and other patient requirements.
• Monitor pending documentation and ensure that required forms and records are completed appropriately.
• Coordinate with the Billing/Insurance team regarding advance payments, approvals, credit cases, insurance/TPA requirements, and pending documents.
• Assist in coordinating the patient discharge process, including clearance from concerned departments and completion of discharge formalities.
• Follow up on pending discharge clearances and coordinate with Billing, Nursing, Pharmacy, and other departments to avoid unnecessary delays.
• Handle patient and attendant queries professionally and escalat unresolved issues to the concerned HOD/Manager.
• Maintain proper records and documentation related to IPD admissions, transfers, discharges, and other transactions.
• Ensure adherence to hospital policies, SOPs, NABH standards, and patient safety requirements.
• Maintain confidentiality of patient information and hospital records.
• Identify process gaps and communicate them to the reporting manager for corrective action.
• Support the IPD team in maintaining smooth and efficient patient flow.

Preferred candidate profile

• Good verbal and written communication skills.
• Strong interpersonal and patient-handling skills.
• Good coordination and follow-up abilities.
• Basic knowledge of hospital/IPD processes.
• Good computer skills and familiarity with hospital software/HIS.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Customer-service orientation with a polite and professional approach.
• Good attention to detail and documentation skills.
• Ability to work effectively with clinical and non-clinical teams.

Walkins from 11th Sept'26 to 16th Sept'26

Yashoda Hospital, Secunderabad

9th Floor, HR office

Contact Person - Mr Jeevan