Walk-in | Infosys BPM is Hiring For Service Desk - Freshers

Infosys BPM Ltd.; Pune District; Sur place; INR 300 000 - 450 000; Plein temps

Résumé du poste

Infosys BPM Ltd. invites fresh graduates for a Service Desk Executive role in Pune. The position involves handling calls and emails for global clients, troubleshooting VPN, O365, Active Directory, OS, and networking basics, and using ticketing tools.

Candidates must be willing to work in a 24x7 shift in a 100% on-site setting. Walk-in drive details are provided: Date 22nd October 2026, Time 10:00 AM to 1:00 PM, Venue Infosys BPM Limited, Hinjewadi, Pune.

Qualifications

• Graduate with 15 years of formal education.
• Fresher candidates are welcome.
• Willing to work in Pune and in 24x7 shift rotation.

Responsabilités

• Provide support to global clients via calls and email.
• Troubleshoot VPN, drivers, O365, Active Directory, OS and networking basics.
• Handle Microsoft Office and productivity tools and work on ticketing systems.
• Analyze issues and provide timely resolutions and maintain high customer satisfaction.

Connaissances

Customer support

Troubleshooting

Communication

Teamwork

Formation

Graduation / Graduate (15 years)

Outils

VPN

Office 365

Active Directory

Ticketing tools

Description du poste

Walk-In Drive @ Infosys BPM is Hiring for Service Desk - Freshers

Interview Location: Pune

Job Location: Pune

Position: Technical process Executive Service Desk (Freshers)

Experience: Fresher

Qualification: Any Full-Time Graduate (15 years of formal education - Must have degree certificates and Marksheets)

Work Model: Full-Time | 100% Work from Office

Shift: 24x7 Shift Rotation

Key Responsibilities:

• Provide support to global clients via calls and email
• Troubleshoot technical issues including:
• VPN, Drivers, O365, Active Directory
• Operating systems and basic networking
• Microsoft Office and other productivity tools
• Work on ticketing tools.
• Analyze issues and provide timely, effective resolutions
• Ensure a high level of customer satisfaction in all interaction

WALK-IN DETAILS

Date: 22nd October 2026 (Thursday)

Time: 10:00 AM - 01:00 PM

Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057

Regards,

Infosys BPM Recruitment team