Walk-in | Ienergizer Gurgaon is hiring For International Non Voice - 200 Post

Ienergizer; Gurugram District; On-site; INR 432,000 - 528,000; Full time

Job summary

iEnergizer Gurugram is hiring for International Chat Process to engage with customers via live chat from Gurugram, Haryana. Openings are available for candidates with excellent written English and basic computer knowledge; freshers may also apply.

Expect 5-day weeks with 24/7 rotational shifts and no cab facility. You will resolve issues related to products, services, orders and accounts, while maintaining high quality and timely responses.

Qualifications

• Excellent written English communication skills.
• Good typing speed and grammatical accuracy.
• Strong customer-handling and problem-solving skills.
• Basic computer knowledge.
• International BPO experience preferred; freshers with excellent written communication may also apply.

Responsibilities

• Handle international customer queries through live chat.
• Provide prompt, accurate, and professional responses to customer queries.
• Resolve customer issues related to products, services, orders, and accounts.
• Manage multiple chat interactions simultaneously while maintaining quality.
• Ensure customer satisfaction through effective written communication.
• Follow process guidelines, quality standards, and defined SLAs.
• Maintain accurate records of customer interactions.

Skills

Written English

Typing speed

Customer handling

Problem solving

Basic computer knowledge

Job description

iEnergizer Gurugram is Hiring!

200 OPENINGS | INTERNATIONAL CHAT / NON-VOICE PROCESS

Join one of the leading BPO companies and become part of our growing team!

Job Description International Chat Process

• Handle international customer queries through live chat.
• Provide prompt, accurate, and professional responses to customer queries.
• Resolve customer issues related to products, services, orders, and accounts.
• Manage multiple chat interactions simultaneously while maintaining quality.
• Ensure customer satisfaction through effective written communication.
• Follow process guidelines, quality standards, and defined SLAs.
• Maintain accurate records of customer interactions.

Job Highlights

• Process: International Chat / Non-Voice
• Industry: BPO
• Open Positions: 200
• Working Days: 5 Days a Week
• Shift: 247 Rotational Shifts
• Transport: No Cab Facility
• Salary Upto:- 4.80 LPA

Candidate Requirements

• Excellent written English communication skills.
• Good typing speed and grammatical accuracy.
• Strong customer-handling and problem-solving skills.
• Basic computer knowledge.
• International BPO experience preferred; freshers with excellent written communication may also apply.

Interview Venue

iEnergizer, Plot No. 512513,
Udyog Vihar Phase 3, Sector 20,
Gurugram, Haryana.

Contact HR Team

• Sheetal HR: 8800918189
• Laxmi HR: 8192866056
• Parteek HR: 9540794918