Walk-in | Field Sales Executive

Chola; Ahmedabad District; On-site; INR 300,000 - 520,000; Full time

Job summary

Chola is seeking a field-based sales professional in India to drive new business for unsecured loan products. You will visit potential customers, network, and market the products while maintaining regulatory compliance and strong customer relations.

You will manage end-to-end loan processes, from lead generation to disbursement, ensuring timely documentation and adherence to company guidelines. The role emphasizes achieving targets and building lasting customer partnerships.

Responsibilities

• Identify and acquire new customers through field visits, referrals, networking, and direct marketing activities.
• Promote and sell Unsecured Loan products as per company guidelines.
• Generate leads through various channels and convert them into business opportunities.
• Conduct market mapping and competitor analysis to identify potential customer segments.
• Develop and maintain strong customer relationships to ensure repeat business and referrals.
• Achieve monthly, quarterly, and annual business targets.
• Maintain productivity metrics including lead generation, customer meetings, and loan disbursements.
• Ensure quality sourcing within defined risk and compliance parameters.
• Regularly update sales activities and customer interactions in company systems.
• Collect and verify customer documents required for loan processing.
• Coordinate with Credit, Operations, and Underwriting teams for smooth application processing.
• Ensure complete and accurate documentation before submission.
• Follow up on loan applications until disbursement.
• Adhere to all regulatory, compliance, and company policies.
• Explain product features, eligibility criteria, interest rates, and repayment terms to customers.
• Address customer queries and provide prompt resolutions.
• Build long-term customer relationships to enhance business growth.

Job description

Key Responsibilities

Business Development

• Identify and acquire new customers through field visits, referrals, networking, and direct marketing activities.
• Promote and sell Unsecured Loan products as per company guidelines.
• Generate leads through various channels and convert them into business opportunities.
• Conduct market mapping and competitor analysis to identify potential customer segments.
• Develop and maintain strong customer relationships to ensure repeat business and referrals.

Sales & Target Achievement

• Achieve monthly, quarterly, and annual business targets.
• Maintain productivity metrics including lead generation, customer meetings, and loan disbursements.
• Ensure quality sourcing within defined risk and compliance parameters.
• Regularly update sales activities and customer interactions in company systems.

Documentation & Process Management

• Collect and verify customer documents required for loan processing.
• Coordinate with Credit, Operations, and Underwriting teams for smooth application processing.
• Ensure complete and accurate documentation before submission.
• Follow up on loan applications until disbursement.
• Adhere to all regulatory, compliance, and company policies.

Customer Service

• Explain product features, eligibility criteria, interest rates, and repayment terms to customers.
• Address customer queries and provide prompt resolutions.
• Build long-term customer relationships to enhance business growth.