Walk-in | Executive Online Customer Support Voice

Datamatics; Nashik District; On-site; INR 180,000 - 260,000; Full time

Job summary

Datamatics in Nashik invites candidates for a walk-in drive for Online Customer Support Voice/Chat and Specialty Pharmacy Coordinator roles. We seek individuals with strong communication and experience in customer service or voice processes to join our team at Suyojit Knowledge Centre, Mumbai Naka, Nashik. Candidates with D.Pharm, B.Pharm or BSc are preferred.

Walk-in dates 28-31 Oct, 3-5 PM. Prior pharma exposure and data entry skills are a plus.

Qualifications

• 1+ years of experience in voice process, customer service, or call center operations.
• Excellent verbal communication and active listening skills.
• Good data entry and MS Office skills.
• Healthcare or reimbursement experience preferred.
• D.Pharm, B.Pharm, BSc qualification is must.

Responsibilities

• Make outbound calls to specialty pharmacies to check prescription status.
• Update patient records accurately and maintain call documentation.
• Handle queries, follow-ups, and escalations professionally.

Skills

Excellent communication

Active listening

Data entry

MS Office

Education

D.Pharm

B.Pharm

BSc

Tools

MS Office

Job description

Dear Candidate,

We're Hiring Online Customer Suport Voice/ Chat | Specialty Pharmacy Coordinator (SPC)!

Looking for candidates with excellent communication skills and experience in customer service or voice-based processes.

Interested candidates can attend walk in drive!

Walk in Drive:

Date: 28th Oct till 31st Oct 26

Time: 3 PM to 5 PM

Venue: DATAMATICS -

Suyojit Knowledge Centre, Mumbai Naka,

Nashik, MH, 422101

Job Description:

Key Responsibilities:

• Make outbound calls to specialty pharmacies to check prescription status.
• Update patient records accurately and maintain call documentation.
• Handle queries, follow-ups, and escalations professionally.

Eligibility Criteria:

• Minimum 1 years of experience in voice process, customer service, or call center operations.
• Excellent verbal communication and active listening skills.
• Good data entry and MS Office skills.
• Healthcare or reimbursement experience preferred.
• D.Pharm, B.Pharm, BSC Qualification is must.

NOTE: You can refer with your friends and collogues. We are open for campus drive.