Process Associate

Datamatics; Nashik District; On-site; INR 223,000 - 357,000; Full time

Benefits offered by this job

Shift allowances as applicable

Corporate benefits as per policy

International client work exposure

Job summary

Datamatics is hiring for its Healthcare Process to handle customer queries through voice calls and online chat. This role offers exposure to international clients and a chance to build a career in the healthcare domain.

Ideal candidates will have strong verbal and written communication skills; a pharmacy background is preferred, and knowledge of health insurance is a plus. Evening and night shifts are part of the schedule, with shift allowances.

Qualifications

• Strong verbal and written communication skills.
• Knowledge of health insurance and healthcare processes is a plus.
• Willingness to work in evening and night shifts.
• Freshers and experienced candidates may apply, subject to process requirements.

Responsibilities

• Handle customer queries through voice calls and online chat.
• Exposure to international clients.

Skills

Verbal communication

Written communication

Customer service

Voice & chat handling

Evening/night shifts

Education

Pharmacy background (preferred)

Job description

Job Description:

Healthcare Process Voice and Online Chat Support

Company: Datamatics
Location: Nashik, Maharashtra
Process: Healthcare Voice and Online Chat Support
Shift: Evening and Night Shifts

Job Overview

Datamatics is hiring candidates for its Healthcare Process to handle customer queries through voice calls and online chat. This opportunity offers exposure to international clients and the chance to build a career in the healthcare domain.

Eligibility Criteria

• Candidates with a Pharmacy background are preferred.
• Good verbal and written communication skills.
• Knowledge of health insurance and healthcare-related processes will be an added advantage.
• Ability to handle customer queries through voice and online chat.
• Willingness to work in evening and night shifts.
• Freshers and experienced candidates may apply, subject to process requirements.

Salary and Benefits

• Shift allowances as applicable.
• Corporate benefits as per company policy.
• International client work exposure.