Store Manager

the Sleep Company; Siliguri; On-site; INR 180,000 - 300,000; Full time

Job summary

the Sleep Company is seeking a retail store professional in Siliguri, West Bengal to deliver excellent customer service and lead store operations. The role focuses on training staff, boosting sales, managing inventory, and implementing promotional displays.

Responsibilities include hiring, mentoring, handling customer complaints professionally, and ensuring health and safety compliance while driving profitability and reporting buying trends and profits.

Qualifications

• Excellent communication skills required.
• Strong customer service orientation.
• Ability to train and mentor staff.

Responsibilities

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
• Excellent Communication

Skills

Excellent Communication

Job description

Responsibilities:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
• Excellent Communication