Store Manager

Lenskart; Surendranagar; On-site; INR 300,000 - 450,000; Full time

Job summary

Lenskart is seeking a diligent Store Operations professional to manage daily store activities, ensuring smooth opening and closing, and maintaining high customer service standards. You will drive sales growth and profitability while focusing on customer satisfaction and policy compliance.

You will lead a team of retail staff, coach on product knowledge, sales techniques, and performance expectations, and ensure adherence to company policies and regulatory requirements across the store.

Responsibilities

• Manage daily store operations, including opening and closing procedures.
• Oversee sales floor management, ensuring excellent customer service and maintaining high standards.
• Develop and implement strategies to drive sales growth, improve profitability, and increase customer satisfaction.
• Supervise a team of retail staff members, providing guidance on product knowledge, sales techniques, and performance expectations.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Job description

Roles and Responsibilities

• Manage daily store operations, including opening and closing procedures.
• Oversee sales floor management, ensuring excellent customer service and maintaining high standards.
• Develop and implement strategies to drive sales growth, improve profitability, and increase customer satisfaction.
• Supervise a team of retail staff members, providing guidance on product knowledge, sales techniques, and performance expectations.
• Ensure compliance with company policies, procedures, and regulatory requirements.