Walk-in drive for internation Customer Service Representative

HCL Technologies Limited; Chennai; On-site; INR 201,000 - 357,000; Full time

Job summary

HCLTech invites candidates to its International Contact Center walk-in in Chennai for inbound voice process roles. The positions cover Associate/Analyst levels for 0-5 years of experience. Eligibility includes 12th Pass / Any Graduate / Postgraduate; freshers welcome, but BTech/BE freshers are not eligible.

Walk-in on 14 November 2026, Saturday, from 11 AM to 3 PM at Navallur ETA 3, Sandhya Infocity next to VIVIRA MALL. Bring government ID and updated CV for on-site interviews.

Qualifications

• 12th pass or higher education is required for eligibility.
• Freshers and experienced candidates may apply.
• BTech/BE freshers are not eligible for this drive.

Responsibilities

• Respond to client queries via voice and written communication with timely resolutions.
• Handle inquiries related to products, services, data, and client accounts.
• Manage multiple client queries efficiently using workflow tools.
• Maintain accurate records of customer interactions in internal systems.
• Collaborate with internal teams to resolve client issues effectively.
• Ensure client satisfaction with service excellence and a customer-first approach.

Skills

Inbound calls

Customer service

Education

12th Pass / Any Graduate / Postgraduate

Job description

HCLTech is hiring for International contact Center on 14 November, Saturday (Inbound calls) for Fresher and Experienced candidates.

Walk-in Drive Details:

Date: 14 November 2026, Saturday

Location: HCLTech Navallur ETA 3 ,Sandhya Infocity next to VIVIRA MALL.

Time: 11 AM - 3:00 PM

HR Contact Name: Judith

Please carry anyone Government ID proof and update CV.

Job Description International contact Center (Voice Process - Inbound calls)

• Designation: Associate/ Analyst
• Experience: 0-5 years in International Voice Process
• Education Eligibility: 12th Pass / Any Graduate / Postgraduate (Freshers with BTech/BE will not be eligible)

Key Responsibilities:

• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
• Handle inquiries related to products, services, data, and client accounts
• Manage multiple client queries efficiently using workflow tools
• Maintain accurate records of customer interactions in internal systems
• Collaborate with internal teams to resolve client issues effectively
• Ensure client satisfaction with service excellence and a customer-first approach