Walk-in | Diagnostics Billing Executive

Yashoda Hospitals; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Yashoda Hospitals is seeking a Diagnostic Billing Executive in Hyderabad to counsel patients, prepare accurate estimates, and manage billing transactions for diagnostic investigations. You will verify patient and corporate details, register in HIS, and coordinate with departments for timely reporting and results.

The role requires 1-3 years in diagnostic or hospital billing, strong communication, and familiarity with HIS and MS Office.

Qualifications

• Any Graduate / B.Com / BBA / BHM / MHA / MBA (Healthcare/Hospital Administration preferred).
• 1-3 years of experience in Diagnostic Billing, Hospital Billing, Front Office, or Healthcare Operations.

Responsibilities

• Counsel patients regarding prescribed diagnostic investigations and explain procedures, preparation requirements, and estimated costs.
• Review prescriptions and verify patient details before registration and billing.
• Generate accurate bills for diagnostic investigations as per hospital policies.
• Provide information regarding test turnaround time (TAT) and reporting schedules.
• Register patients in the Hospital Information System (HIS) and ensure accurate data entry.
• Coordinate with departments for outsourced investigations and communicate applicable timelines.
• Verify corporate patient eligibility and supporting documents for billing.
• Ensure appropriate billing for corporate and insurance patients as per approved agreements.
• Maintain records related to credit billing and corporate accounts.
• Assist in resolving billing discrepancies and patient queries.
• Address patient enquiries regarding investigations, packages, pricing, and reports.
• Ensure a high level of patient satisfaction through effective communication and service.
• Coordinate with laboratory, radiology, and clinical departments for smooth patient flow.
• Maintain billing registers, records, and documentation accurately.
• Follow departmental SOPs and hospital policies.
• Ensure proper handover during shift changes.
• Support audit and quality compliance activities as required.

Skills

Communication skills

Patient counselling

Attention to detail

Education

Any Graduate / B.Com / BBA / BHM / MHA / MBA (Healthcare/Hospital Administration preferred)

Tools

HIS software

MS Office

Job description

The Diagnostic Billing Executive is responsible for counselling patients regarding prescribed investigations, preparing accurate estimates, processing billing transactions, verifying corporate and insurance eligibility, and ensuring a smooth patient experience in the diagnostics department.

Key Responsibilities

Patient Counselling & Billing

• Counsel patients regarding prescribed diagnostic investigations and explain procedures, preparation requirements, and estimated costs.
• Review prescriptions and verify patient details before registration and billing.
• Generate accurate bills for diagnostic investigations as per hospital policies.
• Provide information regarding test turnaround time (TAT) and reporting schedules.
• Register patients in the Hospital Information System (HIS) and ensure accurate data entry.
• Coordinate with departments for outsourced investigations and communicate applicable timelines.

Corporate & Insurance Coordination

• Verify corporate patient eligibility and supporting documents.
• Ensure appropriate billing for corporate and insurance patients as per approved agreements.
• Maintain records related to credit billing and corporate accounts.
• Assist in resolving billing discrepancies and patient queries.

Customer Service

• Address patient enquiries regarding investigations, packages, pricing, and reports.
• Ensure a high level of patient satisfaction through effective communication and service.
• Coordinate with laboratory, radiology, and clinical departments for smooth patient flow.

Documentation & Compliance

• Maintain billing registers, records, and documentation accurately.
• Follow departmental SOPs and hospital policies.
• Ensure proper handover during shift changes.
• Support audit and quality compliance activities as required.

Qualification

• Any Graduate / B.Com / BBA / BHM / MHA / MBA (Healthcare/Hospital Administration preferred)

Experience

• 1-3 years of experience in Diagnostic Billing, Hospital Billing, Front Office, or Healthcare Operations.

Required Skills

• Knowledge of hospital billing processes.
• Experience in diagnostics or laboratory billing.
• Good communication and patient counselling skills.
• Familiarity with HIS software and MS Office.
• Knowledge of corporate and insurance billing processes.
• Strong attention to detail and documentation skills.