Walk-in | Customer Support Representative (Freshers)

Joulestowatts Business Solutions Pvt. Ltd.; Hyderabad; On-site; INR 280,000 - 460,000; Full time

Job summary

Joulestowatts Business Solutions Pvt. Ltd. in Hyderabad is seeking a detail-focused claims processor to manage healthcare claims received through ServiceNow and internal platforms.

You will review invoices, expense reports, recurring premium claims, and supporting docs, verify information, update systems, and maintain accuracy and confidentiality while coordinating with internal teams to resolve issues. The role emphasizes quality, productivity, and adherence to process guidelines in a

Qualifications

Responsibilities

• Process healthcare claims received through ServiceNow and internal claims platforms.
• Review invoices, expense reports, recurring premium claims, and supporting documents.
• Verify claim information and accurately update the claims processing system.
• Maintain quality, accuracy, and productivity as per process requirements.
• Follow process guidelines and maintain confidentiality.
• Coordinate with internal teams to resolve claim-related issues.

Job description

Key Responsibilities

• Process healthcare claims received through ServiceNow and internal claims platforms.
• Review invoices, expense reports, recurring premium claims, and supporting documents.
• Verify claim information and accurately update the claims processing system.
• Maintain quality, accuracy, and productivity as per process requirements.
• Follow process guidelines and maintain confidentiality.
• Coordinate with internal teams to resolve claim-related issues.