Walk-in | Customer Support Representative

Tech Mahindra; Dadri; On-site; INR 375,000 - 500,000; Full time

Benefits offered by this job

Cab facility (both-sides)

Job summary

Tech Mahindra in Noida is hiring for international chat process with walk-in drive. Open to graduates and undergraduates, with 9 months of international BPO experience preferred. Role involves handling international queries via chat or call, delivering accurate information and maintaining service levels.

Applicants should have excellent English communication skills and good typing speed. Shifts include night/US shifts with 5 working days per week, cab facility provided for both directions.

Qualifications

• Minimum 9 months of international BPO experience is mandatory.
• Excellent verbal and written English communication skills.
• Good typing speed.

Responsibilities

• Handle international customer queries via call or chat professionally.
• Provide accurate information and resolve issues within defined SLAs.
• Maintain customer satisfaction and follow process guidelines.
• Document interactions and update systems accordingly.

Skills

English communication

Typing speed

Education

Graduate

Undergraduate

Job description

Mega Walk-in drive for international chat process (Only International experienced candidates)

Tech Mahindra is Hiring for International Chat Process

Job Location

Noida, Sector 62, Embassy Galaxy Business Park

Job Highlights

• Process: International Chat
• Salary: 3.75 LPA to 5 LPA (As per experience)
• Working Days: 5 Days
• Benefits: Both-side cab facility
• Shifts: Night Shifts / US Shifts
• Education: Graduate & Undergraduate both can apply

Eligibility Criteria for Chat Process

• Minimum 9 months of international BPO experience is mandatory.
• Excellent verbal and written English communication skills.
• Good typing speed.

Job Responsibilities

• Handle international customer queries via call or chat professionally.
• Provide accurate information and resolve issues within defined SLAs.
• Maintain customer satisfaction and follow process guidelines.
• Document interactions and update systems accordingly.