Customer Support Executive

Revsyntech; Dadri; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

5 Days Working

2 Weekly Offs

Attractive Salary Package

Performance-Based Incentives

Training & Career Growth Opportunities

Stable and Professional Work Enviro n

Job summary

Revsyntech is hosting a Mega Walk-In Drive for International Customer Service/Voice Process roles in India. We seek candidates with excellent English communication to join the international customer service process and deliver high-quality, professional support to global clients.

Selected individuals will handle inbound/outbound calls, maintain CRM records, and work in US night shifts. The drive emphasizes immediate joiners and a dynamic, growth-oriented work environment with attractive

Qualifications

• Excellent verbal English communication.
• Strong listening and customer-handling skills.
• Experience communicating with international customers.
• Basic computer and CRM knowledge.
• Ability to multitask and handle queries professionally.
• Customer-focused with strong problem-solving skills.
• Willing to work US night shifts (Mon-Fri).

Responsibilities

• Handle customer queries via inbound/outbound calls.
• Understand customer concerns and provide appropriate resolutions.
• Deliver a professional and positive customer experience.
• Provide accurate information while following defined processes and guidelines.
• Maintain proper documentation of customer interactions in the system/CRM.
• Coordinate with internal teams for timely resolution of customer concerns.
• Meet individual and team productivity and quality targets.

Skills

Excellent English communication

Active listening

Customer handling

CRM knowledge

Multitasking

Problem-solving

Tools

CRM Software

Job description

International Customer Service Executive | Mega Walk-In Drive

We are Hiring for International Customer Service / Voice Process

Bulk Hiring | Immediate Joiners Preferred

We are looking for candidates with excellent English communication skills to join our International Customer Service Process.

Roles & Responsibilities

• Handle customer queries over inbound/outbound calls.
• Understand customer concerns and provide appropriate resolutions.
• Deliver a professional and positive customer experience.
• Provide accurate information while following defined processes and guidelines.
• Maintain proper documentation of customer interactions in the system/CRM.
• Coordinate with internal teams for timely resolution of customer concerns.
• Meet individual and team productivity and quality targets.

Requirements & Skills

• Excellent verbal communication skills in English.
• Strong listening and customer-handling skills.
• Comfortable communicating with international customers.
• Good computer and basic CRM knowledge.
• Ability to multitask and handle customer queries professionally.
• Customer-focused attitude with good problem-solving skills.
• Candidates should be comfortable working in US/Night Shifts (Monday to Friday).

Perks & Benefits

• 5 Days Working
• 2 Weekly Offs
• Attractive Salary Package
• Performance‑Based Incentives
• Training & Career Growth Opportunities
• Stable and Professional Work Environment