Walk-in | Chat Support Executive

Startek (Aegis Customer Support Services Pvt. Ltd.); Bengaluru; On-site; INR 325,000 - 389,000; Full time

Benefits offered by this job

Two-way cab facilities

Job summary

Startek (Aegis Customer Support Services Pvt. Ltd.) in Bengaluru seeks an International Non-Voice Live Chat Executive for customer/technical support. The role involves handling international live chat, assisting customers with technical queries, and ensuring service quality from the office.

Qualification requires 1 year of relevant experience, good English (Versant-6), and willingness to work 24/7 with 2 rotational offs. CTC is up to ₹32,000 per month with 2-way cab facilities.

Qualifications

• PUC or any graduate with 1 year of technical and customer Live Chat experience.
• Good thought process.
• Technical role requires broadband and wifi experience.
• Good English (Versant-6).
• 5 days workweek; 24/7 shift.
• 2 rotational offs; work from office; 2-way cab facilities.
• CTC up to 32,000 per month.

Responsibilities

• Handle international live chat (non-voice) support.
• Assist customers technically via chat.
• Ensure quality and resolve queries.

Skills

Live Chat

Technical support

Customer support

English proficiency

Education

PUC/Graduate

Tools

Broadband

Wifi

Job description

Role & responsibilities Job description - Customer/Technical support Non Voice-(International Live Chat Executive) International - Non Voice process(International Live Chat Executive)

• Qualification: PUC (or ) Any Graduate with a minimum of 1 year of Technical and customer-Live Chat(Non voice)process experience
• Candidate should be good at the thought process
• For Technical - Must carry Broadway and Wifi experience process
• Candidate should be good at English : Versant-6
• 5 Days working
• Shift Timings : 24/7
• 2 Rotational Off
• Work from the Office
• Transport: 2-way cab facilities
• CTC: Up to 32,000/- per month*