Walk-in | Airlines Voices process

Ienergizer; Bengaluru; On-site; INR 366,000 - 438,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Attractive Incentives

Career Growth Opportunities

Immediate Joining

Job summary

Ienergizer in Bengaluru seeks experienced Customer Support Executives for an Airlines process with hands-on GDS experience. The role involves handling domestic and international bookings, ticketing, and customer queries, offering growth and competitive incentives.

Requires strong English communication and airline knowledge; training is provided. Immediate joining preferred, day shifts with rotational rotation in Bengaluru.

Qualifications

• Experience in Airlines/Travel Process is Mandatory
• Hands-on experience with GDS (Amadeus/Galileo/Sabre) is mandatory
• Exposure to flight bookings, ticketing, cancellations and refunds is required
• Excellent English communication skills needed
• Hindi knowledge is a plus

Responsibilities

• Handle domestic and international flight bookings
• Process ticket issuance, reissuance, cancellations, and refunds
• Assist customers with itinerary changes and travel-related queries
• Work on GDS platforms for reservations and ticketing
• Ensure high-quality customer service and first-call resolution
• Maintain accuracy while processing travel requests

Skills

Airlines knowledge

GDS experience

English communication

Flight bookings

Customer service

Cancellations/rescheduling

Hindi helpful

International process

Education

Graduate

Tools

Amadeus

Galileo

Sabre

Job description

Walk-in Drive | Customer Support Executive Airlines Process | Bengaluru | Immediate Joining

Location

AKR Tech Park, Kudlu Gate, Bengaluru

Experience

15 Years

Salary

Up to 36,000 CTC per month + Performance IncentivesWalk-in HiringImmediate Joiners Preferred

Job Description

We are hiring experienced Customer Support Executives for an International Airlines Process. If you have hands-on experience in airline ticketing and GDS systems, this is an excellent opportunity to join a leading organization with attractive salary, incentives, and career growth.

Mandatory Skills

• Experience in Airlines/Travel Process is Mandatory
• Hands-on experience in GDS is Mandatory
• Working knowledge of Amadeus, Galileo, or Sabre
• Excellent English communication skills
• Ability to handle flight booking, ticketing, cancellations, and rescheduling
• Customer service orientation with strong problem-solving skills
• Hindi communication will be an added advantage

Key Responsibilities

• Handle domestic and international flight bookings
• Process ticket issuance, reissuance, cancellations, and refunds
• Assist customers with itinerary changes and travel-related queries
• Work on GDS platforms for reservations and ticketing
• Ensure high-quality customer service and first-call resolution
• Maintain accuracy while processing travel requests

Eligibility

• Any Graduate
• 1+ year of Airlines/Travel Process experience
• Mandatory hands-on experience with GDS (Amadeus/Galileo/Sabre)

ShiftRotational Shifts (Mostly Day Shifts)
Benefits

• Paid Training
• Health Insurance
• Attractive Incentives
• Career Growth Opportunities
• Immediate Joining

Selection Process

• Virtual Interview
• Quick HR Discussion
• Immediate Offer for Selected Candidates