Hiring For GDS Experts ( Majorly Amadeus & Sabre )

ATAIN; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Attractive monthly incentives

5 days working

Growth opportunities

Job summary

Atain is seeking Travel Process Executives with hands-on Amadeus GDS experience to support international travel bookings and inquiries. You will handle reservations, ticketing, and itinerary management while delivering excellent customer service via voice channels.

The role requires 6 months of travel/BPO experience, strong communication skills, and the ability to work in rotational shifts. Gurgaon Infotech Centre offers growth and attractive incentives.

Qualifications

• Minimum 6 months BPO experience.
• Amadeus GDS experience mandatory.
• Knowledge of flight booking, ticketing, fare rules and itinerary management.
• Strong verbal communication and customer service skills.
• Ability to handle customer queries professionally.
• Basic computer knowledge and typing skills.
• Flexible to work in rotational shifts.

Responsibilities

• Handle inbound and outbound customer calls related to travel bookings and inquiries.
• Assist customers with travel itineraries and fare-related information.
• Resolve customer concerns while maintaining high service quality.
• Maintain accurate booking records and customer details.
• Adhere to company policies, quality standards and process guidelines.

Skills

Amadeus GDS

Flight booking

Itinerary management

Fare rules

Verbal communication

Customer service

Typing skills

Rotational shifts

Tools

MS Office

Job description

Atain - Hiring for Sabre & Amadeus GDS experts / International travel process

Share your resume on -8826856803 (Brinda)

Location

ATAIN Sector 21 gurugram, Infotech centre

Incentives

Attractive Performance-Based Incentives

Working Days

5 Days a Week Shift: Rotational Shifts

Job Summary - We are looking for enthusiastic and customer-focused Travel Process Executives with hands-on experience in Amadeus GDS. The ideal candidate should have experience handling travel-related queries, reservations, ticketing, and customer support through voice processes.

Key Responsibilities

• Handle inbound and outbound customer calls related to travel bookings and inquiries.
• Assist customers with travel itineraries and fare-related information.
• Resolve customer concerns while ensuring high levels of service quality.
• Maintain accurate booking records and customer details.
• Adhere to company policies, quality standards, and process guidelines.

Required Skills

• Minimum 6 months of experience in the Travel Process.
• Amadeus GDS experience is mandatory.
• Good knowledge of flight booking, ticketing, fare rules, and itinerary management.
• Strong verbal communication and customer service skills.
• Ability to handle customer queries professionally.
• Basic computer knowledge and typing skills.
• Flexible to work in rotational shifts.

Eligibility Criteria

• Minimum 6 months of BPO experience.
• Experience in an international/domestic travel voice process preferred.
• Immediate joiners will be preferred.

Benefits

• Attractive monthly incentives.
• 5 days working.
• Growth and learning opportunities in the travel industry.

Interested candidates can contact: 8826856803(Yashraj)

Location

Gurugram (Infotech Centre Sector 21 gurugram)